Oops, sorry! Son got wrong vaccination - page 2

My son is 8 years old. He had a well-child check up Friday. NP said he's due for varrivax booster and they also recommend Hep A. I had never heard of Hep A for kids. She said that it's not a new... Read More

  1. by   PANurseRN1
    Quote from widi96
    Sounds like you are UNDER upset to me. If I had a child and someone did something to them not only without my consent but when they had specifically discussed it and you clearly said you wanted to think about it before the child got it . . . . OOOHH. I would be beyond pissed. The nurse did not read the orders and doesn't sound like she had a very good bedside manner either. Bed side manners - that's personality and not somethng that can really be regulated - but she broke every rule in the book by giving medication that wasn't consented to and wasn't ordered.
    Let's make sure that this was even a nurse. These days doctors' offices are staffed by lots of pseudo-nurses; aides, medical assistants, etc. who are referred to as nurses.

    I would call the office mgr. first thing Monday. Whoever gave your son those injections needs some remedial ed.
  2. by   SmilingBluEyes
    I would submit a concise report (like what you said here) to the administrators of the organization for which this person works, and demand redress!
  3. by   hotshot05
    Thanks all for your input. I'm going to type up a letter and meet face to face with the office manager tomorrow. I have been with this office for over 5 yrs and have never had an experience like this. i have 2 boys. I will definitely let them know that this has dropped my confidence with their office.
    Besides the office manager (aren't they just adimin) who would I go to? The hospital that this office goes through??
    Thanks again.
  4. by   mamason
    Quote from hotshot05
    Thanks all for your input. I'm going to type up a letter and meet face to face with the office manager tomorrow. I have been with this office for over 5 yrs and have never had an experience like this. i have 2 boys. I will definitely let them know that this has dropped my confidence with their office.
    Besides the office manager (aren't they just adimin) who would I go to? The hospital that this office goes through??
    Thanks again.
    Could you elaborate on what type of facility this is? And was this a nurse or a medical assistant who gave the vaccincation?
  5. by   hotshot05
    This was a pediatrician's office. I don't know if she (who administered vaccine) was a nurse (rn/lpn) or a medical assistant. She never introduced herself or gave title. I did find out from the receptionist her name though.
    The NP was very sympathetic and I did see her go over and talk to this person who gave the vaccine. What was said, I don't know. I just didn't know what else to do at the time. I was just told to call the office manager on monday.
  6. by   KarryRN
    I'm sorry this happened to your son. If I remember correctly Hep A is a subq injection. I'm confused about it being given in the leg. It sounds like a lot of errors occured with this MA or nurse. I would ask what exactly was given in each leg. This should be documented. Good luck.
  7. by   mamason
    Quote from hotshot05
    This was a pediatrician's office. I don't know if she (who administered vaccine) was a nurse (rn/lpn) or a medical assistant. She never introduced herself or gave title. I did find out from the receptionist her name though.
    The NP was very sympathetic and I did see her go over and talk to this person who gave the vaccine. What was said, I don't know. I just didn't know what else to do at the time. I was just told to call the office manager on monday.
    hummmmm...You need to find out who's in charge. I don't think the office manager is the one you want to complain to. I could be wrong. I would find out what MD is in charge of the office and make my formal complaint to that person. This nextstatement is not meant to belittle office managers, so please don't take it as such. The office manager,well, manages the office. I would find someone who holds a "Professional" license and file a formal complaint. And I would demand something be done about it. Make sure you ask what they plan on doing to prevent this "error" from happening again. If that was my son, I'd state that I didn't feel that that "person" needed to be working with children, let alone administering shots considering her condensending attitude towards you and your child. She had jeopordized your son's well-being by not following strict "state" guidelines in administering those vaccincations. Look up "VACCINATIONS" under your search engine through the internet. See what you can come up with. There are standards that must be followed when administering vaccin ations. Most states have websites for this. Hope this helps you.
    PLEASE NO DEBATE ON WHAT AN OFFICE MANAGER DOES. THEIR JOB IS JUST AS IMPORTANT AS ANYONE ELSE'S.
  8. by   daisey_may
    This frightens me! If this person did this to your son--and rudely--who else has she done this to? And other people might not speak up!

    Good luck and please keep us informed about what happens!
  9. by   Marie_LPN, RN
    The hospital that this office goes through??
    Mmmm, unless this office is owned by the hospital or if the rude worker is employed by the hospital, the hospital wouldn't really play any part in this.
  10. by   mamason
    Quote from Marie_LPN
    Mmmm, unless this office is owned by the hospital or if the rude worker is employed by the hospital, the hospital wouldn't really play any part in this.
    Yes...I agree.
  11. by   mamason
    Hotshot,
    I PM'd you. Check your messages.
  12. by   Lacie
    You definitely are not over reacting at all!! I would have more than P'd off and would have insisted on speaking to more than just the NP before leaving that office. Every time my son has recieved an injection his Doc doesnt allow them to leave the office for at least 20 min post injection to ensure no adverse reactions and this is her rule for all her patients. It's a good thing also as my son tends to have delayed reactions. They found out the hard way after giving a steroid injection for an asthma attack. It took 10 min before the reaction but he essentially respiratory arrested and it wasnt due to the asthma but the injection itself. Needless to say they only administer it in the ER to him now if needed. This person has no business working with kids and probably shouldnt be in the field with that sort of attitude.
  13. by   imenid37
    I feel bad for you and your son. This is a really BIG deal. What if she had given a vaccine to a child who had an allergic reaction or whose parents objected for religious reasons, etc. I hope you mention the National Patient Safety Goals in your letter. This is a big black mark on the office/clinic that did this. Oh I would be so mad w/ that clueles ding-a-ling! I would ask for a meeting that included her and the physician who is the head of the practice!

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