Nurses not responding fast enough-VENT - page 4

This is truly a VENT. A VENT about my own family-specifically my AUNT. It all started last week when my aunt said she would have to spend the night with my grandma(her mom) because the nurses... Read More

  1. by   elizabells
    Quote from dar15

    I wanted to write something more rude, but didn't know if it would offend ppl...
    Or the requests of an, um, adult nature? No, that would not be my pleasure, and good day to you, sir!
  2. by   User123456
    hey i thought besides the tv watching we get food brought in ??? if lavish feasts arent in the plan im gonna have to reconsider this rn thing

    PS those wheel chairs arent for decoration or wheel chair races?
  3. by   ebear
    I hope everyone enjoys their EXCELLENT BonBons, in their EXCELLENT linen closets, with EXCELLENT Dr. McDreamy! also giving EXCELLENT nursing care which it is your pleasure to give! I also hope that it is your "pleasure" to kiss the doc's royal behind! GIVE ME A BREAK!!
    ebear
  4. by   Mulan
    [quote=JBudd;2547564]
    Quote from Kylee45
    Yep, I canoodle in the linen closet a lot. I sit on my butt and eat bon bons too. No TV at the nurse's station, so I have to listen to the radio spitting out never ending and nauseating Christmas songs. And the best part... I get paid the big bucks to do all this and eat ice cream too. "

    Dang, I knew there was something wrong with ournew ER, no linen closets! Just carts around the halls.

    Don't they have covers that you can pull down? :wink2:
  5. by   JBudd
    [QUOTE=Mulan;2547814]
    Quote from JBudd


    Don't they have covers that you can pull down? :wink2:
    Yeah, but the carts are only waist high.:icon_lol::icon_lol:
  6. by   ebear
    Oh, well, JBudd! Story of my life!!!:spin:
    ebear
  7. by   dragonflyaltoids
    Why don't you just tell your aunt that they are piloting a new bladder re training program, that requires patients to hold it a minimum of an hour AFTER they ring for assistance?
    j/k but it would be funny to see her expression
  8. by   Kim O'Therapy
    Quote from MarySunshine
    I would want to stay with any family member of mine who was in the hospital (as much as possible). I would agree with anyone who told me that the nurse took too long to answer a call light (if it was more than 10 minutes) but I would DEFINITELY not blame the nurse. It's a crappy, understaffed system. Welcome to it. Crabbing at the nurses is like beating up a fellow victim.

    Well said. When my husband was hospitalized after a colon resection, I felth the nurses did a good job keeping his pain under control, checking his NG, Foley, JP, etc. However, I stayed overnight as often as I could to tidy his room, change his sweat-soaked sheets and help him bath. I wasn't angry with the nurses. I was angry that the lobby of the hospital had huge fountains, statues, designer furniture, etc. instead of adequate staffing. I would have much rather had the executives spentd the money on some non-licensed help on the units! I still wonder how he would have done if I'd not been able to be with him every evening.
  9. by   roni221
    If I were helping you and one of my other patients just rang for me, would you like it if I left you to take care of them?
    Amen! I am a CNA about to start nursing school and I do my BEST to answer my call lights quickly. But it's so frustrating when I get scolded for not coming fast enough when I was trying to help a patient off of the toilet and back into bed. Yes I'll just leave them so they can fall so I can get you some kleenex. On the other hand I hate for patients to have to wait for something urgent like getting to the toilet. Where I work answering call lights primarly falls to the CNAs. Everybody is supposed to help answer and the good nurses do when they can but it's mostly our responsibility. If the patient needs the nurse we usually have to go in there, they tell us and then we tell the nurse. A hospital(or any health care facility) is the last place that should be understaffed. Everybody loses. :trout:
  10. by   flightnurse2b
    Quote from janettalinda
    I just love it (NOT!) when my hands are full an a family member picks up cups, diry linen, whatever, and shoves it at me. How do they think I will carry it? On my head? Some people think we're not doing enuf even when they can SEE us working like crazy. I was also taught never to say I'm "busy", but I do let pt's and family know how many other pt's I have. They deserve to know the truth. If the truth bothers the mangement, too bad.

    Don't mourn (or whine), organize. Joe Hill, 1915
    i love the family members who stay in the room and put the call light on when grannie needs to go potty. they watch you struggle to sit her on the side of the bed and then break your back while walking her to the bathroom, dont offer to help you but complain that im being too rough with nannie getting her out of bed. hello! maybe if you got up and helped me i would be able to do a better job! and if you dont think i am doing a good job, please do it yourself!!


    and my all time favorite is the family members who pick up the water pitcher and stand outside trauma 1 during a code while im on top of a patient doing CPR and ask why i didnt bring grandpa his drink. hes dying of thirst you know. my sincerest apologies. this patient is already dead.
  11. by   Virgo_RN
    Quote from Emmanuel Goldstein
    I believe most patients are aware at some level of the nursing shortage. Even if they aren't, it's not their problem. They are there for nursing care, and it's up to the hospital to provide it. The patient is understandably and justifiably self-centered (and no, I'm not talking about those who scream for coffee during a code). Burdening the patients, who already have enough issues to deal with, isn't the answer. In my experience, it is also counter-productive for the nurse, as a patient who feels insecure and unsafe is going to be far more difficult to care for than someone who believes (whether it's reality or not) that there are calm, competent staff in adequate numbers to care for them. At their baseline, most tend to be suspicious and watchful of everything we do (no thanks to the media reporting tens of thousands of errors and deaths in hospitals); I'm certainly not going to compound that by telling them, "Oh by the way, we are understaffed."
    Bingo. I don't want to undermine the patient's confidence in the care they are getting. Telling them how busy we are and how understaffed we are is counterproductive, IMO. I will, however, be honest about how many patients I have assigned to me if asked. And, if a patient asks if I've been busy, I will answer honestly. Not in great detail, of course, but a simple "Yes" is okay, I think.

    I agree that if patients/families see you sitting in front of a computer, they think you're not busy. They don't realize that this may be the first chance in four hours that I have had to do my documentation.

    I try not to let it get to me, because until you've been a nurse, it can be hard to understand things from our point of view.
  12. by   EmmaG
    Quote from dar15
    I disagree. One has to be honest with ppl these days. Nurses should not be subject to abuse, simply because they are nurses. You say never to tell a patient that you were busy, but yet you do tell them that you were with another. Is that not the same thing?
    I will tell them if I was with another patient to explain why they have had to wait or if I'm helping another nurse I'll tell them she is tied up with another patient and ask if there is anything I can do for them until she returns. What I meant by my post is I don't tell them we're short-staffed or running ourselves crazy. That kind of busy. If they ask if I'm really busy, I'll say 'busy enough to make the night go by faster' or something along those lines. Like I said, I don't want to raise their anxiety levels any further by causing them to worry that we'll be too busy to attend to them or that we'll make an error in their meds or whatever. I'm certainly not talking about accepting abuse. That's a whole 'nother issue...

    Am I making any sense here LOL. Gah I'm exhausted...
  13. by   GrumpyRN63
    I don't try to sugarcoat or excuse delays to pt's but to be realistic so they understand ie,"sorry for the delay, I was______fill in the blank, " in the middle of a sterile procedure,attending to an emergency,etc .pt's get the hint,' oh maybe my ice chips aren't top priority....If response to medical intervention is delayed out of my control, I explain and keep them updated.. ie, I've called the resident and he hasn't returned my call, he/she's in an emergency... i'm waiting for the pharmacist to xyz, I'll give them a few minutes, or it should take _____ long, " sometimes it's faster to go to walgreen's down the street"..your CT scan is on hold/rescheduled, lifestar brought in a trauma etc. I find if you inform people and keep them updated and realistic most will understand,and appreciate the info , understand your'e trying to work on things,can only do one thing at a time,and realize the nurse isn't accountable for everything ,(and things don't happen with the snap of a finger ) I don't tell people were short staffed per say, but I think being honest works,I do tell them how many pts I have if they ask

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