Quote from colorado1
does anyone have ideas for boosting morale on acute care floors? my workplace is kind of in a slump and our manager has asked us to come up with ideas to help get us all working together better. just wondering what works out there.
i don't know if this works, because i never have seen it tried.
every hospital has press-gainey (or other type) of patient satisfaction surveys.
why not have the department who has the highest ratings for a quarter, reward each staff person-and i mean each staff person: rn, lpn, secretary, nurses aide, unit director, the designated dietician, and food service (delivery-person), the designated housekeeper, and every other staff person who is identified with the department on a regular basis. for example-every one of these who worked on the floor 120 hours in each month in the quarter receives a cash bonus.
work is work. at best, people come to work in a hospital in whatever capacity because they care about caring for others. everyone is different, and every job and department brings its own problems. one thing everyone who works can agree on is that $$$$ is great!!! thinking twice before opening the mouth and behaving in an unprofessional manner may be easier when a possible $200-$300 bonus is attached....
wouldn't people work together better if we understood that each person's contribution to the whole may cause all of us to get more of what we work so hard for---cash???
then as all of the staff buy into the concept of customer service and we reap the financial rewards, the positive talk, behavior and atitude would become habit. the employees as a cohesive group would see and reap the benefits (tangible and intangible) of having a united, positive, and professional group.
if anyone tries this-please let me know what happens-mcc