Re: Jcaho
It is true that they are supposed to come unannounced, now, but I think that is a load of crock. Our administrators had those surveyors trailed to the point where they knew their names and personalities by the time they got to us. If they moved from a certain geographical area, we knew that we were 'safe' for the week. As they migrated closer, we were forced to remain overtime to clean up our mess.
When they finally did come, they somehow avoided the 'biggy' areas such as the ER, Coumadin Clinic, Medical Clinic and even the ICU. I swear, I think that some of them were friends with our CEO and did him a favor.
Nursing News