A cardiologist stated "It's your fault he died" to the ICU nurses because we had no empty (staffed) bed when the patient needed transferred to ICU from the floor. The patient came to us and coded 20 minutes after arriving in ICU and he did not survive (so he had an EF of 15% to begin with...it was still our fault he died, ya know).
The cardiologist came to the unit (after the code, of course) and stated it was our fault that the patient died; we should take SIX patients each if that's what it takes...if a patient needs to come to ICU we should just keep taking them regardless of the nurse
I think I'm burning out fast here.....don't know how much longer I can take this s***, ya know? And we have signs all over the hospital now regarding "Service Excellence." Angry-looking patients glaring out at you from these posters with the admonition "Letting them know we care is by showing them we really do." These posters are in the hallways, in the cafeteria (life-size poster!), everywhere there are these patients glaring at you.... ACK. I can't stand it.