Inciden Report Etiquette - page 2

I had to write my first incident report today, and I'm just not sure if I handled the whole situation properly. Background: Patient is a 9 month old infant who has been with us since day one... Read More

  1. by   cannoli
    [QUOTE=AliRae;2005423]Indeed, the filling out of the thing wasn't so bad. I'm just left wondering if I should have said something to the nurse involved. We don't use names on the reports or anything (other than our own when we sign them), but the HN's go back and find out who the nurse was at the time of the incident and follow up with her/him. Should I have talked to her about it so it wouldn't b a surprise? Is there a nice way to do that? (Interpersonal conflict = not my favourite thing.)




    I found out, through experience, that people don't like it when you write an incident report and don't tell them about it.

    No conflict necessary, just tell the person in a polite, friendly manner that such and such happened and that you had to write an incident report about it, and that you just wanted to let them know.
  2. by   hollyvk
    There are a multiple of factors at play in this situation.

    Should you tell the coworker you filed an incident report? Yes, as a courtesy heads-up.

    Should it be a surprise? Probably not if you're following your facility's policy on when to file one, but we know that's often not followed regarding infiltrated IVs.

    Might your coworker be angry that you filed one? Yes, especially if she suspects you did it to make her look bad. However, if your NM instructed you to file it, you can redirect her to the NM.

    Did you do the right thing in filing the incident report? Absolutely! It's always possible that the infiltration could result in some damage. And it gives your NM an opportunity to review the situation with the other nurse, if there are any concerns about care.

    HollyVK (with peds and risk mgmt experience)

    [QUOTE=cannoli;2005437]
    Quote from AliRae
    Indeed, the filling out of the thing wasn't so bad. I'm just left wondering if I should have said something to the nurse involved. We don't use names on the reports or anything (other than our own when we sign them), but the HN's go back and find out who the nurse was at the time of the incident and follow up with her/him. Should I have talked to her about it so it wouldn't b a surprise? Is there a nice way to do that? (Interpersonal conflict = not my favourite thing.)




    I found out, through experience, that people don't like it when you write an incident report and don't tell them about it.

    No conflict necessary, just tell the person in a polite, friendly manner that such and such happened and that you had to write an incident report about it, and that you just wanted to let them know.

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