If you think you need to call the MD, CALL THE MD!!!! - Page 4
Register Today!- Jun 13, '12 by ElvishYep, as a brand new nurse I got intimidated by calling docs in the wee hours of the night. Now that I am an old battle axe, I know I don't get paid to be the doctor's friend, though there are many docs I work with that I genuinely like and count it as icing on the cake.
A few years ago I had a baby act up overnight that the private pediatrician wanted to wait to address til the AM. Neither I nor the family were comfortable with this, so I called her back and got a consult from someone in-house, which she gave me the order for, but also asked to speak to my charge about it because she was mad that I had a) called twice in the middle of the night and b) questioned her judgment. Charge told me that I should've just let it go and not called back. Uh, hell no! My name on the chart, my license on the line? I call when I deem appropriate. Neither my charge nor butthole doctor will feed my hungry children should I lose my job/license for not calling when I should have. I am generally not a person that freaks out over stuff in the middle of the night, because I more or less know what can wait. When I don't think it can wait, I call.
We give a headsup to the residents, and even try to tell the med students...busting my gonads about calling you for important stuff guarantees that from now on out I will call you over every single thing until you realize that, until you busted said gonads, I never called you unless I really thought I needed you. We don't mean it as a threat...just, if we call you, please trust us. We are all experienced nurses on this floor and we know when we need you.Last edit by Elvish on Jun 15, '12wooh likes this. - Jun 13, '12 by BlueDevil,DNPIf it isn't emergent, I do not want to be called until 8am. I really resent middle of the night calls over inconsequential issues. And when/if you do call me I expect you to know the patient's history, diagnoses, course, medications and lab trends. I don't want to hear "I don't know." If you don't know, find out before you wake me up. thanks.
- Jun 13, '12 by anotheroneQuote from woohExactly. I used to ask " should I call for this?" when I was very new because I didn't even know in some instances what could wait or not. esp when working nights. Now I never based the call on is the dr nice or not. I do not care. A rude dr gets the same pages a nice dr gets. Yes sometimes I look at the name on the on call list and dread the shift/paging but oh well. Teaching hospitals are different though. services that have in house coverage on night are different than services that take call from home and get paged accordingly.Decisions to call the MD need to be made on the basis of, "Does the MD need to be aware at this time. Does the patient need interventions that are not ordered? Tests that are not ordered?" And that decision needs to be made by the nurse caring for the patient. (With input from others if necessary, but the decision needs to be made by the nurse caring for the patient.)
Never on the basis of, "Will someone be mad at me for calling?"
So often I hear, "It's Dr. X on call, she's nice, go ahead and call." The only time the identity of the doc on call matters is if it's, "This MD wants to know this immediately, this one would rather hear when they make rounds."
If you're afraid of being yelled at for doing your job, GET OVER IT.
And don't let a coworker talk you out of calling if you feel a call should be made. I've worked on units where you're supposed to get the charge nurse's permission. Those units will throw YOU under the bus along with the charge nurse if things go south. You're the nurse. YOU have the letters after your name. Make the decision. Get input if needed. I'll often have new grads tell me they want to call, and after discussing the situation, we work out that it's "just ..." or something that doesn't actually need a call once we think it through together. But if you think you need to call, it's YOUR patient being cared for under YOUR license, which makes it YOUR decision. - Jun 13, '12 by bagladyrnQuote from BlueDevil,DNPWhat you "want" (as far as not being called) is inconsequential if you are the provider on call that night. If the patient has a need that in my judgement should not wait until morning or has a condition such as a "critical lab value" which the facility requires notification of the provider - you WILL be called no matter how much attitude you sling. (I'm not taking the fall for anyone's "preferences")If it isn't emergent, I do not want to be called until 8am. I really resent middle of the night calls over inconsequential issues. And when/if you do call me I expect you to know the patient's history, diagnoses, course, medications and lab trends. I don't want to hear "I don't know." If you don't know, find out before you wake me up. thanks.
If you are polite about it I will minimize the disruption, citing relevant facts only, requesting a course of action, checking to see if others need to speak with you before waking you and then letting you return to sleep promptly. Throw attitude around and you will get exactly the response I cited in my prior post and possibly a report to the chain of command. - Jun 13, '12 by chicklet74"If it isn't emergent, I do not want to be called until 8am. I really resent middle of the night calls over inconsequential issues."
Then perhaps you should have been a banker rather than a healthcare provider.Last edit by chicklet74 on Jun 13, '12 : Reason: Incorrect - Jun 13, '12 by BonnieScare you serious? s/he said there's no problem with emergent calls. this np is absolutely right that s/he shouldn't be getting middle-of-the-night calls about inconsequential things.
right. emergent.if the patient has a need that in my judgement should not wait until morning or has a condition such as a "critical lab value" which the facility requires notification of the provider - you will be called no matter how much attitude you sling.
not calling about things that don't need immediate intervention is one of the ways we keep our patients safe. a well-rested doctor or np or pa is a safe provider.
i've worked with mds who yelled about legitimate calls before, and i understand the problem. but i'm finding some of the nurse responses here to be somewhat childish.Szasz_is_Right likes this. - Jun 13, '12 by TiffyRNThere are a couple of NNPs I work with that are absolutely horrid, doesn't matter if you know the infant's hx, meds, and there are specific guidelines for calls; and your kid qualifies for a call. Doesn't matter if the group recently put out a memo pleading with the nurses to always call when infant is "out of guidelines" (there are extensive unit-wide and infant-specific guidelines we follow). Anyway, they will question every assessment you report and ridicule your interpretation.
It gave me considerable pleasure to call one of these . . . ahem . . . .ladies, when I was really worried about one of my former micropreemies that had a yucky green gastric residual and wasn't acting right. The infant had acted a "little off" sice shift change but had no reportable clinical symptoms until 11pm. She flippantly ordered an x-ray. A few minutes she was up there actually acting concerned about the x-ray. An hour later the infant was not only intubated, but we thought we would have to go straight to the oscillator. Overwhelming NEC, the scourge of the NICU. They agreed the labs showed a very sudden onset. This all went down within an hour of the first call. The next day when I came in at 6pm they were withdrawing support, the infant had just come back from surgery and had no viable bowel.
I heard this NNP later published a case study on this infant as it demonstrated the potentially incredibly fast progression of the disease and the need to act quickly.
Yet she continues to demonstrate the same manner that keeps nurses from calling unless they are positive there is a bad problem.
anotherone and wooh like this. - Jun 14, '12 by P_RNI once called the dreaded docor on Sundy. He shouted at me he was in
line for communion,I could hear the priest in the background.He told him you are the doctor to step aside and attend to his patiet and his*soul*had not eaned the rirght that day.
Blood all obver, Rapid response was there thank GOD.
Wow he was steamingwhen he got there. We were coding his 40 year all the while he ws pitching hi fit.. It was s femoral artery nick
Hust remember you are the advocate, If it doesnt look rignt, therere is your clue. Its called Nursing Intuition - Jun 14, '12 by kanzi monkeyQuote from TiffyRNYou called. She ordered an xray. She responded within a few minutes. Diagnosis within an hour. Horrific disease with rapid onset, devastating course and tragic outcome. The case is later used as an educational tool to prevent future similar events.There are a couple of NNPs I work with that are absolutely horrid, doesn't matter if you know the infant's hx, meds, and there are specific guidelines for calls; and your kid qualifies for a call. Doesn't matter if the group recently put out a memo pleading with the nurses to always call when infant is "out of guidelines" (there are extensive unit-wide and infant-specific guidelines we follow). Anyway, they will question every assessment you report and ridicule your interpretation.
It gave me considerable pleasure to call one of these . . . ahem . . . .ladies, when I was really worried about one of my former micropreemies that had a yucky green gastric residual and wasn't acting right. The infant had acted a "little off" sice shift change but had no reportable clinical symptoms until 11pm. She flippantly ordered an x-ray. A few minutes she was up there actually acting concerned about the x-ray. An hour later the infant was not only intubated, but we thought we would have to go straight to the oscillator. Overwhelming NEC, the scourge of the NICU. They agreed the labs showed a very sudden onset. This all went down within an hour of the first call. The next day when I came in at 6pm they were withdrawing support, the infant had just come back from surgery and had no viable bowel.
I heard this NNP later published a case study on this infant as it demonstrated the potentially incredibly fast progression of the disease and the need to act quickly.
Yet she continues to demonstrate the same manner that keeps nurses from calling unless they are positive there is a bad problem.
Sounds like everyone did the right thing. I know you didn't mean that you gained "considerable pleasure" from this event, but I'm not sure what your point was. Just because she may have a gruff personality doesnt mean she isnt excellent at her job (which it sounds like she is).
Also, in response to entire thread--call if you're worried. If the person you're calling isn't nice to you, get over it. If they are ignoring what you think is a dire concern, go up the chain. You may be wrong and get rebuked, but if you're truly reporting what you think is best for the patient, be like a duck, the harsh words are water. But learn from it.
And, please please please, for the love of allnurse.com, PLEASE do not gloat if you think a patient is having an issue, the covering disagrees, and your pt ends up actually having an issue. It is REALLY unprofessional and reflects poorly on nursing.
I try to answer all my pages-and I think some nurses think I'm "the nice one" to call because I am also a nurse and will talk through things with people when they're worried about our patient. I know the nurses that take advantage of me for this, or might just need to take a course or two and genuinely don't know what's going on. This is annoying to me. These nurses annoy me. They also interfere with my being able to address more pressing concerns with my other patients. Please remember if you are requesting call-backs for detailed conversations about what you might think is going on--some of us will try to cater to you, but it doesn't mean you aren't interfering with their work. If you can educate yourself through reading and discussion with other nurses, do it. I do this too--when I need a little help, I go to the interns, nurses, junior residents, and other NP/PAs. When I need a whole lotta help, I make a boss call to my chief or my attending.
The jury's not back yet on official definitions of "little help" and "boss calls"- and yes, I get somewhat reamed out for something on a daily basis.
Duck. Water.BonnieSc likes this. - Jun 14, '12 by Cat_LPNQuote from chicklet74So, you think it's OK to call MD's in the night for 'inconsequential issues'?"If it isn't emergent, I do not want to be called until 8am. I really resent middle of the night calls over inconsequential issues."
Then perhaps you should have been a banker rather than a healthcare provider.
:icon_rollSzasz_is_Right and BonnieSc like this.