"I know, I know" - page 2
by Scrubby 1,960 Views | 13 Comments
Just want some advice on an issue I've been having at work lately. I have been working with this older nurse who has had lots of past OR experience. However the past 10 years has been in management positions. Recently she's... Read More
- 1Aug 6, '10 by mammac5You've tried, the surgeons are getting itchy, and you're not the only one noticing her short-comings. Time to go to the supervisor. Although it can be difficult to come back to working with patients after being in management for a time, she needs more than understanding. She needs someone to pull her aside and tell her she will take a refresher course, accept training from others, and be up-to-speed within XXX amount of time in order to keep her job. She needs to practice safely or go back to management. Humbling? Yes. Necessary? Yes.
- 0Aug 6, '10 by ScrubbyI think I'll have to have a word with the CNC about it. I don't want to do it because she's a very nice person to talk to , works hard and doesn't complain but I can't have her constant 'I knowing' preventing me from educating her to be able to do the job.
Problem is that she's friends with management and a lot of the surgeons as well because she's worked with them in the past. But management really didn't do the right thing by telling us how senior she is because in the role she's chosen she's just as junior as a second year at the moment. And so what if she was in management, doesn't make any different I'm trying to show her how to put something together and she's interrupting me telling me she knows when she doesn't.
It's a tough one.
- 0Aug 7, '10 by ScrubbyQuote from PetiteOpRNI have unsterile staplers that I have shown her how to assemble. I have brought reps in as well. Guess what she keep saying? I think the problem is that once she's at the field she gets all flustered. That's fine, the surgeons can put it together but when she's forcing the cartridge in and I'm saying 'turn it the other way' and I get 'I know I know' it's enough to make me want to scream.Is she on orientation and scrubbing by herself? In my facility, orientees circulate or scrub with another staff member, who could take the stapler or drill and show her how to use them correctly and then let her demonstrate back how to do it.
She is capable of scrubbing, knows her general instruments it's just the technology like the harmonic, CUSA, staplers, laparoscopic equipment that trips her up. If she just listened to people instead of interrupting them all the time it wouldn't be a problem.
Maybe I am interrupting her train of thought but her train of thought is quite frankly too slow. OR is a fast paced environment, if you can't work it out in time then you just have to listen to people with the experience until you learn it.
Anyway guys thanks for the advice. I have to do something about it because if I don't then someone else is going to really have a go at her.