How are you supposed to answer the phone? - page 3

We are supposed to answer the phone as thus: "Good morning (what ever time of day it is), G_____ Elder Care, Home of the best care ever, M______C______, This is so and so, how might I help you... Read More

  1. by   fab4fan
    Non-hectic night: "ER, fab4fan"

    Hectic night (i.e., most nights): "ER"
  2. by   emily_mom
    Just my dept, name and title. That way they know if they're talking to an aide, clerk or RN. No other nicey-nice crap.

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