Hospital vs Hotel - page 3

Check out the intro add for this hospital in the medical center in Houston. And we wonder why patient's expect "hotel-type" service... gimme a break! I hope those nurses only have 2 patients so... Read More

  1. by   GardenDove
    Their website is poorly designed and difficult to navigate. checked it out, they might have fancy music, but it's nevertheless not a well crafted site.
  2. by   General E. Speaking, RN
    Quote from wooh
    Well actually they didn't mention nurses, just their "excellent physicians." Maybe this is the hospital all the tv shows are based on, you know the ones where the residents are at your bedside 24 hours a day? That was probably a resident setting the tray with slippers on the bed!
    tee hee
  3. by   hollyvk
    Quote from kriso
    Check out the intro add for this hospital in the medical center in Houston. And we wonder why patient's expect "hotel-type" service... gimme a break! I hope those nurses only have 2 patients so they have time to pass out slippers and fluff pillows.


    http://www.universitygeneralhospital.com/
    And did you notice how much they talked about the nursing care in that promo piece? (NOT at all). So does that indicate that the nursing aspect is unimportant or that they couldn't think of a positive way to spin what the patient will encounter??

    It's not a Magnet hospital. . . .
    [FONT=Arial,Bold]"About University General Hospital-Houston Medical Center
    University General Hospital is a new, state-of-the-art, physician-owned, five-star 72-bed acute care hospital that is
    dedicated to excellence in all aspects of patient care. The facility was designed from the ground up to suit the most
    exacting requirements of surgical procedures and medical treatments, all while pampering patients and families with an
    inviting environment that encourages relaxation and healing. More information about University General Hospital-
    Houston Medical Center may be found at www.universitygeneralhospital.com."
    http://www.emergin.com/library/PR_Un...alHospital.pdf

    Hopefully all the touted state-of-the-art labor-saving devices will free up the nursing staff to deliver that spa-level care . . .

    HollyVK
  4. by   General E. Speaking, RN
    Mind you, this ad commercial is running regularly around the Houston-area.

    To the poster who mentioned fluffing pillows as part of nursing... I'm not saying that making our patient's comfortable isn't a part of nursing. I am concerned about my patient as a whole- mind, body and spirit. However, IMO this commercial/hospital goes overboard and sets the rest of us up to meet unrealistic standards.
  5. by   General E. Speaking, RN
    Mind you, this is the commercial that is running regularly around the Houston-area.

    To the poster who mentioned fluffing pillows as part of nursing... I'm not saying that making our patient's comfortable isn't a part of nursing. I am concerned about my patient as a whole- mind, body and spirit. However, IMO this commercial/hospital goes overboard and sets the rest of us up to meet unrealistic standards.
  6. by   lorster
    Well, I just happen to be in Houston all this week. And yes, I'm going over there and checking it out. I'll be back to you on this one.
  7. by   nurse4theplanet
    Seriously? This is a real hospital....?

    Physician owned, eh? That explains alot. And I agree with the poster about this seeming like the type of posh hospital that performs mostly elective surgeries for pt's with padded pocketbooks. Looks like some of the recovery spas for people getting plastic surgery in Beverly Hills. I doubt this hospital provides services to the majority of the patient population that my hospital serves- uninsured, underinsured, medicare-medicaid, etc.

    As far as pillow fluffing goes...I have no problems fluffing your pillow if you can't do it on your own. Comfort is a priority. But fostering autonomy is a higher priority.
  8. by   kittagirl
    Since I'm among nurses I have to say that I wet myself a little, laughing, as I watched the promo, honest.
    Unreal is not the word

    No wonder patients come in and expect spa treatment.................

    Oh yes I'll have my mani & pedi, my shasitu massage and THEN you can change my wound dressing.

    What you mean you need to do my dressing now?
    But my nails, my nails?

    Why can't you do my dressing later?
    What you mean you have 7 other patients? How very dare you?

    :spin: :spin: :spin: :spin: :spin: :spin: :spin: :spin: :spin: :spin: :spin:
  9. by   lorster
    I wonder what happens when the indigent patient walks through the ER doors? I wonder if the menu changes and he gets a plain old patient gown instead of the white spa robe.
  10. by   JeanettePNP
    Is the ER also all wood paneling, marble and chandeliers? Imagine what might get splattered on those glossy counters!
  11. by   all4schwa
    Quote from lorster
    Well, I just happen to be in Houston all this week. And yes, I'm going over there and checking it out. I'll be back to you on this one.
    yes, we want a full report!! and who works there, anyone here? i would love to hear from any nurse working there!!
    of course, they probably do have all the necessary supplies, families that aren't screaming and acting redneck taking too much time out of my day because they've never been educated or socialized, probably no multi-traumas that are time consuming and make for 'dirty work'...ect....
    *sigh*
  12. by   hollyvk
    Quote from lorster
    I wonder what happens when the indigent patient walks through the ER doors? I wonder if the menu changes and he gets a plain old patient gown instead of the white spa robe.
    I very much doubt that this facility has an Emergency Dept. The number one reason to have an ED these days is to funnel new patients into the facility, and obviously the physician owners of this facility plan on just funnelling in their own non-emergent well-insured or independently-wealthy surgical pts.

    I wonder if they plan to have hair stylists and nail care technicians available to the patients? (Cuz we all know you gotta have that big hair in TX).:roll

    HollyVK
  13. by   hollyvk
    this facility is not a one-time situation:

    partnership building 10 doctor-owned hospitals

    december 4, 2006 - in: [color=#003399]healthcare companies

    houston-based university general hospital systems has committed to a $1 billion agreement with alliance development group of charlotte, nc, under which the two will build 10 physician-owned acute care hospitals. alliance is a construction management company which specializes in delivering turnkey facilities, with seemingly no high-profile healthcare experience to date. university, for its part, already operates a 72-bed hospital near texas medical center in houston. the next round of hospitals will average about 80 beds, and physicians will own about a 65 percent interest in each hospital. under the terms of the deal, university will begin building in houston, and begin building another facility every three months. targeted markets include dallas, denver and phoenix, with others yet to be announced. no word yet on how the deals are being financed--clearly, physician money has something to do with it, but it would be interesting to find out who is kicking in what. all in all, a rather hush-hush arrangement for a deal with a $1 billion price tag on it.
    http://www.fiercehealthcare.com/stor...als/2006-12-04

    this is the biggest example i've seen of the growing problem facing general acute care facilities where the physicians are setting up their own facilities to draw off the high-paying patients.

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