okay, I'm NOT the best person to take advice from, tell ya up front. I push the buck quite a bit. me personally would have make eye contact with the doc. said "excuse me for just a moment, I was speaking to ....". And YES, then I would have needed to ask, hippa and all, I'm sorry who are you? looking for a badge. Then IF, I knew this was really a doc, I would have been VERY pleasant and given an update. I work with residents, they are in a learning process, I consider hospital norms and culture to be part of this.
So now that you're in the hot seat, (
without my help, thank goodness)
We have a greivance chain of command which is a written policy, check your HR or admin. policy. ours is manager, the bosses boss, then a review board with HR. Of course HR is there for you ALWAYS!... mine is a coffee clutch place, VERY fair in the end, but not so "confidential (I don't think many employees know this). so I'd be careful just in case. don't say your manager is a weak unassertive...even if it's true :chuckle .
Or if you're a daring person, you could always approach the overly sensitive Doc, set up a meeting with your manager and the doc.. I think we have a misunderstanding.... do all that nurse lingo crap. This doc. didn't have the brass ones to approach you personally, maybe they'll back down with a non-confrontational let's resonve this.... although I don't think this works the majority of the time... it's an option. My manager would do this, act as mediator, and try to get the doc. to see this is beyond over the edge for one interaction!!!