Quote from Mystery5
I'm new to this forum, as of today. I would like imput on dealing with aggressive personalities.
We have a new per diem nurse where I work. She is also a brand new RN in her forties. She has a very aggressive personality. She hits me on the shoulder when she talks to me, makes announcements as to who will get the next admit, is bossy about whom I should give information to, makes patronizing comments to me, and generally is offensive, abrasive and obnoxious.
I'm quite taken aback by her behaviour and realize that I generally have a hard time with agrressive personalities. I dislike confrontation and generally like to put people at ease. I've had to point out some mistakes to this new gal, because she still has a lot to learn, being a new grad, and I try and do it very gently.
Now, I realize that I'm going to have to somehow establish my authority with this woman. I have a feeling that her behaviour will escalate since she is already so cocky. I'm hoping that she doesn't get an FTE. I spoke to one of the nursing supervisors whom I'm friends with, and she said that others have noticed this and this woman has actually been spoken to by our manager about this tendency to be too aggressive and that she isn't too open to the fact that she has a problem.
Should I confront her next time she tries to boss me around? Theoretically we are professionally equals, but in reality she is a newbie and I'm an established nurse. I was thinking of writing her a note, outlining the problem, since my manager suggested that when I had a problem with one of the CNA's and didn't want to talk face to face. It worked well. My other option would be to speak with her whenever the behaviour occurs. What do you guys think?
I have run into these problem personalities.
Don't get into an argument with them. It is not worth it.
But, you do have to draw the line and make sure that she understands that if she steps over it there will be consequences.
Tell her, next time that she taps you or touches you, tell her that you are not her child and to keep her hands to herself. Remind her She is not at home with her children. Also, let her know in no uncertain terms that, tapping or touching another co-worker can be considered assault. So, unless she wants to take a walk down to the closest police station, she should keep her paws off you. Period.
About the patronizing part, can't do much about that. The world is full of know it alls. Except, again, call her on it on the spot. She will probably deny, deny, deny but don't give up.
Keep your chin up. You deserve to be treated in a respectful way.