Re: Is this common? Would you take this position?
Well maybe someone should break out a piece of paper and write one for you.
If they want you they can do you that courtesy, especially since you are uncomfortable without one. I certainly wouldn't be quitting another job, or moving, without one.
You want your position, pay rate, terms of probation, and any other items you negotiated in that letter. For example, if they promised you a specific day off, hiring bonuses, or the ability to transfer within the system without losing seniority, you want it in that letter. Some of the items you want may be covered in a HR handbook or a union contract. If they quote either of those as a reason to leave them out of the letter they can send you a copy with the letter.
A facility that makes promises but is unwilling to put anything in writing is one to be wary of. Send your inquiries via email instead of phone and keep a copy of you question and their answer. Start doing this before you ever have a problem, just as a general policy. Correspondence can be worth it's weight in gold if there are issues down the line.
Nursing News