The best and the worst manager

Best: a little shortie who had a heart of gold! Always explained her rationales, never treated anyone as though they were beneath her. Her one top skill was that she made you personally responsible.....if you had a complaint about someone or something you were expected o go right to the source of it, and could use her as the moderator. Her insights on human behavior were remarkable!She wiped butt with the best and worst of them. Did not put up with shift wars and stood up to management and families for her nurses. She was a real fire ball in a very tiny, wee voiced package. WORST: fat rotound don who did absolutely nothing. Never lifted a finger to help and would "set up " the nurses she didn't like, to be writen up.