Because nobody is a better expert in the art of nursing than... - page 3

(wait for it....) A CORPORATE P.R. representative! That's right! For the next however many weeks it takes, we un-enlightened nurses get to have a P.R. (could stand for public relations or patient... Read More

  1. Visit  hiddencatRN profile page
    4
    Quote from VICEDRN
    And they know if room five is npo or not how exactly?
    Advocate: "Hey hiddencatRN, can room 5 have water?"
    HiddencatRN: "Sure, they can have water." or "No, they are NPO right now."
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  3. Visit  hiddencatRN profile page
    0
    Quote from VICEDRN
    Great theory. Works until they get tired of our attitudes and decide to do whatever makes the customer happy on their own which both undermines the nursing staff and complicates patient care. I assure you they will not be cleaning up the vomit when the patient gets sick.

    They need to simply be told that that's up to care providers and if and when patient can have water and you are not busy, you will get it.
    Our advocates can be annoying but they are well educated on the importance of following the RN's communication about dietary orders. I guess I'm lucky to work somewhere I can delegate fetching water. That's a task I'm not going to fight over keeping!
  4. Visit  VICEDRN profile page
    1
    Quote from hiddencatRN

    Our advocates can be annoying but they are well educated on the importance of following the RN's communication about dietary orders. I guess I'm lucky to work somewhere I can delegate fetching water. That's a task I'm not going to fight over keeping!
    Familiarity breeds contempt. Soon enough they won't even ask and it'll still be your fault and your problem if patient vomits.
    anotherone likes this.
  5. Visit  justin.j profile page
    4
    Quote from PMFB-RN
    *** Uh, is this person also following the physicians? I bet not!
    Sadly you might lose that bet. My husband is an M.D. and was recently shadowed on his shift because the hospital he works for is trying to up their customer...oops, I mean patient... satisfaction numbers. He did not have TOS to stop him from telling me what he felt about that! Nurses aren't the only ones who get crapped on when hospitals are expected to run like hotels...they just get it the worst. :-P
    ICUman, Hygiene Queen, aknottedyarn, and 1 other like this.
  6. Visit  hiddencatRN profile page
    1
    Quote from VICEDRN
    Familiarity breeds contempt. Soon enough they won't even ask and it'll still be your fault and your problem if patient vomits.
    Do you feel this way about UAP too?
    nrsang97 likes this.
  7. Visit  VICEDRN profile page
    2
    Quote from hiddencatRN

    Do you feel this way about UAP too?
    Uap work here and largely know the routine. Frankly, my general opinion about uap is that it is easier to do their job then cajole them into doing it themselves. It's just less aggravating that way.
    barbyann and anotherone like this.
  8. Visit  BostonTerrierLoverRN profile page
    3
    If you have time to play wardwide-hide-and-go-seek, Lol(where I work). But then, that is if their on the ward somewhere(or didn't get pulled at beginning of shift).

    Maybe a Nurse Advocate would be cool. One you could call when an MD isn't answering their pager, or when you get to the unit to find out they cancelled you-and swear they called, when I can't find an extra blanket for a child with fever, but the advocate has given 5 to a family camping out against policy(never enforced), or when the air conditioning went out in the middle of summer- and they put in a new vented system that served everywhere- but the nursing station(98 degrees one measurement). Yes, that's how you can have a Magnet Facility-just give me what I need to do my job without chronic improvisation, rare resources, and stocked supplies on regularly used items.

    I spend too much time on "looking-for" instead of doing. Accessibility makes for most of my facility complaints.

    (On a lighter note, one night I had a family member ask for an EXTRA pillow- I wanted to say soooo bad, "1432 is looking really bad peekid- if he goes- you have dibs on his pillow!")

    I wonder if I'm the only one who thinks about that kind of stuff- like how many people have died under this blanket? This pillow? This bed? This room- no telling
    Last edit by BostonTerrierLoverRN on Dec 23, '12
  9. Visit  hiddencatRN profile page
    3
    Quote from VICEDRN
    Uap work here and largely know the routine. Frankly, my general opinion about uap is that it is easier to do their job then cajole them into doing it themselves. It's just less aggravating that way.
    My feeling is that if the "resource" of a patient care advocate is going to be foisted on me whether I like it or not, then by gosh they are going to be helpful to me when they can be. They can grab water for PO patients, hunt down pillows, bring extra blankets, change the TV channel and set up the phone in the room for the patient. I don't have to hunt them down- they're usually tracking me down anyway to ask if bed 15 (who I was just in to see 2 minutes ago) can have more pain meds (no, just went over this with them 2 minutes ago) so when they bring me those messages I use that opportunity to delegate whatever fluff task I have at the moment.
    martinalpn, joanna73, and nrsang97 like this.
  10. Visit  That Guy profile page
    2
    I so went in to the wrong profession.....
    Firestarter_RN and Hygiene Queen like this.
  11. Visit  amygarside profile page
    2
    Nurses should be the only one attending to the patients. If there are conversations, these are private matters and should not be heard by other people except if they are doctors or medical health staff.
    Race Mom and anotherone like this.
  12. Visit  audreysmagic profile page
    7
    I think you should write "stupidity" under patients' allergy list and inform the PR guys that this contraindicates them from coming into contact with the patient.
    rngolfer53, Race Mom, morte, and 4 others like this.
  13. Visit  fasnv profile page
    0
    I'm wondering about their etiquette in emergency rooms.

    Anyways, are they allowed to listen? Have you check the hospital policy?
    Last edit by fasnv on Dec 24, '12 : Reason: more info
  14. Visit  fasnv profile page
    0
    My Great Aunt-in-law was in a hospital for a few years. In my experience around nurses, they were all great. All of them appeared to be really calm people. The only bad experience I had was with the billing department. There was a lady who gave me an attitude every time I asked for a receipt. She would pretend that she was busy. Yes, I was kinda ****** in the end because I got so tired of her bs. If I could do her job legally, I would do it. It doesn't take twenty minutes to do this.

    One day, I realized how incompetent she was. Back then, I could not speak English properly. Certainly, I was polite to her. I knew how to say that I need my receipt.


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