I AM SO MAD!!!!!!!!!!!!!!
My dear friend is in the hopsital with pneumonia. She is a 78 y/o who is caring for her husband of 56 years, in hospice care with terminal Ca, her only son and child, 52 years old, also in hopsice care is living with Lou Gehrig"s Disease (ALS). She under an incredible amount of stress and fragile.
She called me this morning to tell me of a "situation" she experienced in the middle of the noc.
She told me that about 3 a.m. she was having a difficult time sleeping due to the " goings on" outside her window. She pressed her call light, yet no one came to check. She believed the noise to be related to "teenagers" "because of the vulgarity they were using honey" She also concluded that they were unwelcome guests to the hospital. She called 911, the police responded and told her "well, we didn't find any teenagers, but we did find some nurses". in attendance was a nurse who proceeded to scold and yell at her, telling her things like, "don't you know what a call light is?, I can't believe you don't have enough sense and called the police, we handle our own business here, we heard you on the scanner!" My friend in defense and in her right said, " I am a patient of this hospital, I am a paying customer, I am NOT stupid, besides I figured the people who answered call lights, did not have ears. My friend was very intimidated and upset.
What she said next, broke my heart. she said "I am going to be a widow soon, and maybe even sooner than that, I am going to be alone, what am I going to do if I get sick, where will I go."
My understanding is that an "incident report" was written, but only that the incident occured.
My poor friend, she did not need this.
Sep 25, '02
Why not let her go home? Medicare will pay for everything she needs at home, if she can possibly get along without an IV (medicare, last I heard, wouldn't pay for home IVs.) She can have nurses in there everyday, she can get respiratory and occupational and physical therapies at home, she can get meals on wheels, she can get her meds delivered, and someone to hand them to her if needed. She can get a personal aide to come in and help her with her ADLs, or just be with her 24-hours a day if needed. Someone to do her shopping and laundry, all Medicare billable. All that she needs is the DOC to write the orders for home health care and the orders for all the above. Not a perfect solution, but I'll bet you that she'd get better care. She'd feel more comfortable and not have to worry about the IDIOTS on the night shift!
Last edit by Youda on Sep 25, '02