Some complaints about the HIIPA regulations regarding interactions with the public
We live in a small town, where it woundn't be unusual for someone to approach the nurses station and say "I think that my neighbor, Joe's truck is in the parking lot. Was he admitted?" Or worse yet, some elderly people, usually couples out visiting for something to do, just walk up and down the halls looking into rooms for someone they might know to stop in and visit with. This can put us in the uncomfortable position of being the visitor police, and is being received as pretty rude by some.
Have suggested posting the new policy on patient information so they know that it is not just a case of being uncooperative or unfriendly.
Any one else getting feedback from the townies?
This is not a thread about the importance or the why's of the new HIIPA regs.
Apr 18, '03
Yep, some people come to tha hospital on Sunday afternoon just to troll for gossip. We had a horrible time when the town manager was admitted. Everyone and their dog came to visit, and noone seemed to realize that perhaps he didn't want to be seen indisposed, or that maybe he didn't feel up to entertaining ALL day. They got huffy when ushered out or refused a visit ( and there were people coming every 10 minutes or so ALL day- makes for an exhausting day for the nurses.)
Last edit by canoehead on Apr 18, '03