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by seasoned rn

hello.
I'm new to all nurses forum and I think it is great. Anyway Ive been a nurse for 9 years on a cardiac telemetry floor and just got burned out. God has blessed me with an oppurtunity to become a disease management nurse for bcbst. I will start in my new position in 1 week. I am so excited and nervous at the same time b/c Ive only worked at the bedside. Anyway to my understanding training will be provided for six months and eventually the nurses will transition home. Is anyone currently working for bcbs and can give any information on what to expeact during these six months of training. thanks

[seasoned rn]

Re: disease manageent

please give feedback, even if it's not for bcbs any one who is a cm/dm are welcomed,

[seasoned rn]

Re: disease manageent

i'm sorry, but i failed to mention that bcbs is blucross blueshield.

[joannep]

Re: disease manageent

Sorry I don't work for bcbs, but I have found since I have started in DM that I have received great training, relating to clinical, customer service and company focused.

[seasoned rn]

Re: disease manageent

thanks joanneep ,if you don't mind could you give me some more information about your training and if you were able to work from home after proven success. if so, how long did it take to transition home.also if you were a floor nurse was it a difficult transition to dm.

[luvmyworld]

Re: disease manageent

Hello.
I just have started in disease mgt .I was a floor nurse for 10 yrs . Transitioning to DM has been another learning experience as I have to deal with the insurance lingo and insurance policies. I was given orientation for 2 weeks with only one week as a formal orientation then was left on my own; I like it because of the independence and no drama environment as I work on my own in a cubicle ( working at home was never mentioned), away from the main office.The only disadvantage though is if I dont know something , I dont have anybody to ask. I have to send email or call a collegue which I hope and pray will answer the call ASAP or email me back soonest.
This rarely happens though as my supervisor emails me back the soonest that she gets my email.
My clinical experience though has helped me a lot; I am still learning and learning and learning each day. The learning thing has given me such humility too. Back as a floor nurse, w 10 yrs experience, I thought I know everything..now I am back to the first step of learning in a diff world.
If you ask me though if I love my work, I would say in a hearbeat..YES!!!!
Good luck to you..

[seasoned rn]

Re: disease manageent

thanks so much luvmyworld I appreciate the input. Do you work m-f dayshift or are you required to work weekends and evenings. Are there any questions in particular I need to ask while in orientation?

[joannep]

Re: disease manageent

I agree with luvmyworld, it is a completely new work experience.
My background is OR, dialysis, and home health.
I had similar training and found it prepared me very well for the job.
I found I had plenty of good support once I was own my own.
I currently am still in the office, although I can go home after christmas, I will probably stay in the office as I love the environment.
We work M-F, 8-4, 10-6 or 12-8. 8 hour shifts are the norm in Australia. I have a regular roster which makes it so much easier to have a life, I now manage to play a regular sport. I love knowing that I'll get of on time, every time.
You know how we all complain that we are so busy we don't have time to talk with our patients', well, now I am paid to talk to them.
I love my job, in nearly 30 years of nursing it is the best move I have made.

[seasoned rn]

Re: disease manageent

thanks joannep for the info I'm soooooo excited to be going into dm. I look forward to learning something new and actually liking to go to work for a change.

[luvmyworld]

Re: disease manageent

Originally Posted by seasoned rn

thanks so much luvmyworld I appreciate the input. Do you work m-f dayshift or are you required to work weekends and evenings. Are there any questions in particular I need to ask while in orientation?

I work M-F 8-5. No evening and no weekends,no holidays.
I would expect you wouldnt be asking much on orientation. I began asking question when I have already "soaked myself". Because eventhough they would have taught you some things during orientation you will relearn it and ask about it again when you are already doing it. Maybe you could ask how many new cases a day they will be giving you as you are still building your queues. Are you required to visit members in their houses or in the hospital?
There will be lots of questions ahead.
When are you starting?