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Agree with 100%!! The company has been sending all kinds of memos to us about problems that could occur. I don't know why the hospital does not send them back
Another trick I learned to fix the Air in Line issue was to clean the 'eye' part of the alaris pump with alcohol. When it's dirty is also senses air in line.
We don't have the upgraded version. Our pumps are about 8 years old and will only be replaced when enough of them are dead that we can't function without new ones. We're having a ton of trouble with our Alaris Asena syringe pumps these days, with "excessive plunger deviation" the most common and most problematic. We run our pressors on these pumps and the only solution to that particular problem is to turn the pump off, reset the plunger and turn it back on. I haven't timed it but I'd guess the whole reset takes about 2 1/2 minutes, enough time for baby on norepi to arrest...