i never, ever knew about contacting the ombudsman or public health for intervention.
even though i found it grossly unfair, i thought poa decisions were firm.
kripes, i've had doctors give an order but in the same breath, tell me not to give it because of pts' son, dtr, long lost cousin....
at the inpt hospice where i worked, there were so many family members that didn't want their loved one being doped up, or addicted, or "just because i said so".
often, i insisted they sit w/the dying pt, crying out in agony.
and all this time, all i had to do was call dept of public health? or jcaho???
leslie