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Oct 10, 2007, 06:19 AM
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Beach Bum
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No nurses on floor during report
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I've spoken with my nm regarding my concerns that no nurses are on the floor at shift change. I work 0630-1830. Third shift nurses leave at 0700, when the day shift comes in. Night shift tapes report. Day shift nurses then all go to the report room. No one is on the floor except aides and a unit secretary. Sometimes I'm the only aide. So that makes 2 people on the floor.
When I talked to the nm I said that since the nurses take turns getting report that those who are not listening to report on their patients can return to the floor until they are called. On more than one occassion I've had to call a code. No floor nurses showed up because where they listen to report there is no speaker for the intercom.
Oh, and report lasts from 0700-0815, often times longer. Does anyone else see a problem with this? Yes, the nurses are only a few feet away but like I said, they don't hear when codes are called.
Another bad example: last week had a pt with chest pain and an extensive cardiac history. Put on light and was complaining of severe chest, jaw and arm pain. I interrupted report to let a nurse know. Went back to get vitals. Pt is diaphoretic, soa, and moaning in pain. O2 sat @88%. I can't do anything. The nurse shows up 10 mins later - I kid you not, the pt timed it. In the span of 10 mins I tried to find another nurse but was scared to leave the pt if she became unresponsive. I couldn't find another nurse. I could have paged the NS but she was involved in a code in OB.
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Oct 10, 2007, 08:03 AM
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AKA NurseCard
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Re: No nurses on floor during report
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Yeah, I don't know why the day shift nurses can't take turns listening to report. So the night shift nurses leave while the day shift nurses are in report, leaving no one on the floor. Great.
When I worked psych and had to tape report on all of the patients, often the day shift would send some of their people out on the floor and have them come back later and listen to report. Psych's a lot different though. Still, does seem like everyone could take turns; doesn't make sense that everyone listen to one long taped report, all at one time.
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Oct 10, 2007, 08:16 AM
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Re: No nurses on floor during report
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Over an hour for report? That is ridiculous. I work as a unit secretary on a cardiac floor. Our nurses work 7-7:30 and usually the last 30 minutes of the shift is when the nurses going off will report on their patients. Also during the shift they will telephone report. When patients call during that last half hour, it would be the off going nurses would have to see the patient. However, unless there is a real emergency (such as the case noted above), I will either have one of the patient care assistants help the patient if it is in their scope or I will ask if it could wait. many nurses will come in about 6:45 so they can listen to phone report and then just get updates from the RN going off.
Kris
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Oct 10, 2007, 09:31 AM
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Re: No nurses on floor during report
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Originally Posted by bethin
When I talked to the nm I said that since the nurses take turns getting report that those who are not listening to report on their patients can return to the floor until they are called. On more than one occassion I've had to call a code. No floor nurses showed up because where they listen to report there is no speaker for the intercom.
Oh, and report lasts from 0700-0815, often times longer. Does anyone else see a problem with this? Yes, the nurses are only a few feet away but like I said, they don't hear when codes are called.
Another bad example: last week had a pt with chest pain and an extensive cardiac history. Put on light and was complaining of severe chest, jaw and arm pain. I interrupted report to let a nurse know. Went back to get vitals. Pt is diaphoretic, soa, and moaning in pain. O2 sat @88%. I can't do anything. The nurse shows up 10 mins later - I kid you not, the pt timed it. In the span of 10 mins I tried to find another nurse but was scared to leave the pt if she became unresponsive. I couldn't find another nurse. I could have paged the NS but she was involved in a code in OB.
First of all nurses in that report room that waited 10 minutes to show up for a pt c/o CP or anything else life threatening,should be reported as also the NM if they where aware. Second, I doubt that all the nurses need to listen to the whole report . They should be in there for what they need to hear and go.The charge nurse is the only one that needs to be in the report the whole time. Nurses can fill each in when they need to cover for breaks etc,,, If I were u,and my NM and or charge nurses did not change policy, each time u where left in an unsafe situation,I would fill out an incident report.Risk management will pick upon it. Over an hour is way to long for pt's to go without at least a quick peek from a licenced person,especially at the change of shifts when so much statistically happens. Be careful how and who u report to, I know it is not acceptable,but many will not be happy with ur opinion. Change is hard for some people. Also,I bet (been there,,,) that much of that time is spent in chit chat. Taped report is really a has been is most areas. Good luck!
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Oct 10, 2007, 09:50 AM
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Re: No nurses on floor during report
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Here's me playing devil's advocate for a minute.
I agree it is absolutely crazy to have no nurses on the floor during report (although I have seen it many times) Where I disagree is those who suggest the day shift nurses not listening to report go on the floor and wait their turn.
My question to this is; unless there is a real emergency on the floor, who wants to get on the floor without getting report first? Not me. As soon as you hit the floor, and look in on the people, you have established a care contract and can not later say oh.. I wasn't given report.
My solution (which is done in most places I have worked) is to have the previous shift stay till report is done (and nooooo it should never take 1 hr to get this done). Seems like the fair way to do it.
That's my 0.02$
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Oct 10, 2007, 09:57 AM
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Re: No nurses on floor during report
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Originally Posted by Alibaba
Here's me playing devil's advocate for a minute.
I agree it is absolutely crazy to have no nurses on the floor during report (although I have seen it many times) Where I disagree is those who suggest the day shift nurses not listening to report go on the floor and wait their turn.
My question to this is; unless there is a real emergency on the floor, who wants to get on the floor without getting report first? Not me. As soon as you hit the floor, and look in on the people, you have established a care contract and can not later say oh.. I wasn't given report.
My solution (which is done in most places I have worked) is to have the previous shift stay till report is done (and nooooo it should never take 1 hr to get this done). Seems like the fair way to do it.
That's my 0.02$
So if u walked on the floor,no report,walked by a room and the pt was blue and gasping ,u would say hold on ,let me get report first? Licenced professionals do not need a full report to assess an emergency situation. Many small things can be done before getting report. Even if the nurses just sat and reviewed charts while waiting,at least they would be accessable! I am not saying ,give meds,or answer questions,etc,,,,I am saying provide a safe enviorment for pt's. I have said to many a pt or family, "I do not know the answer to that,I have to get report,but I will get back to u shortly" .Many union facilities have set 8/12 hr days, no over lapping of shifts,and changing that will take eons. Changing the mind set of a few nurses should not take all that long.
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Oct 10, 2007, 10:15 AM
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Senior Member
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Re: No nurses on floor during report
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I know this is a problem everywhere. I believe on my floor they used to tape report, but it was just not successful. We are trauma and the injuries, dressing changes, etc are just too extensive.... Anyway, fortunately for us, we are not all in the back room getting report. There are some nurses in the front "server" and some in the back. Some in the break room as well. In addition, we have good nurses who would not ignore a pt. in distress report or not. I'm sorry this has happened to you.
I agree with other posters who said you need to report the RN who took 10 minutes to get there. I assume you told her the sao2 was 88% or did you find that out after. Either way, 10 minutes is not acceptable. I think a meeting to rectify this dangerous situation is in order.
I have a question, if report is taped why is it not taped earlier. Why aren't the night shift RN's manning the floor while the day shift RN's are getting report. The whole thing sounds hokey.
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Oct 10, 2007, 10:19 AM
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Re: No nurses on floor during report
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Originally Posted by cmo421
So if u walked on the floor,no report,walked by a room and the pt was blue and gasping ,u would say hold on ,let me get report first? Licenced professionals do not need a full report to assess an emergency situation. Many small things can be done before getting report. Even if the nurses just sat and reviewed charts while waiting,at least they would be accessable! I am not saying ,give meds,or answer questions,etc,,,,I am saying provide a safe enviorment for pt's. I have said to many a pt or family, "I do not know the answer to that,I have to get report,but I will get back to u shortly" .Many union facilities have set 8/12 hr days, no over lapping of shifts,and changing that will take eons. Changing the mind set of a few nurses should not take all that long.
Please re-read the second paragraph of my post. I believe I addressed your concern about emergencies (and yes a blue pt gasping for breath is an emergency in my book)
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Oct 10, 2007, 10:45 AM
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Re: No nurses on floor during report
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Speaking for night and day shifts, in which I have worked both, I have to say day shift farts around longer in the morning before they start work then when they are ready to leave at night. They have to make their coffee catch up on the news and talk. Night shift has their problems to don't get me wrong, but I always wanted to get my stuff done before the patient was ready for bed. In the facilities that I have worked in they did away c taping report a long time ago because that makes everyone sit at the conference table waiting for there assignment report to be given taking WAY, Way toooo long. Keep up the good work aides don't get enough glory and they should. Keep on you NM and pull together and make changes it can and has been done c this situation.
Lisa
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Oct 10, 2007, 10:51 AM
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SAHM wannabe
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Re: No nurses on floor during report
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The nurses leaving took turns giving report and the nurses coming on all listened to report on all the patients. So, one nurse is giving report and the others are on the floor.
This seems simple to me . . .
Why do all the off-going nurses have to be in the same room at the same time? They don't need to hear report. They are leaving.
steph
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