Hi! I wanted to pass along some info on a great site for nursing shoes -- I think I found the link here (Zappos.com) but wanted to relate my story and why I hope this company stays in business. The shoes are priced similar to retail outlets and they do have a clearance section, so they aren't super cheap, but you do get what you pay for.
I wear the Dansko Professional model shoes, but sometime have a tendency to turn my ankles (ouch) because of the particular way these shoes are designed. It takes some getting used to. well, when I changed jobs to the ER, I bought the Jocelyn model with the wider outsole, which is supposed to provide more stability. It did, but my back hurt more which is not something I experienced with the Professional model.
I called Zappos and asked if I could return the shoes for an exchange. I expected a flat-out no since I had worn them outside, but not to the point of wearing down the tread or anything. Not only did they take them back (no questions asked) they paid for the UPS shipping, even providing a label I could print from my computer, exchanged the pair to the Professional model I now know I prefer, and gave me a refund of 10.00 for the difference in prices.
The amazing thing is that the customer service rep shipped the shoes to me, overnite, free of charge, before they had received my old shoes back. I had dropped them off at the UPS store the day that I talked to her, but I received my new shoes overnight. She even helped me pick out a good color!
Thanks for reading this. I found them to be extremely helpful and the best customer service I could ever expect.
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Zappos.com -- Great site for shoes
