Re: Ummm..not sure how to ask this but who has experience "digging out" a patient?
You need an order. It's an invasive procedure, with risk of triggering the vagal nerve. It's not an easy procedure either, like trying to pick up Jello with a finger. If the patient is used to someone doing that regularly they lose their own evacuation reflexes, not to mention the demoralization of someone sticking a finger up their butt. I would rather call for an order of GoLytely or lactulose, personally, and start a strict bowel regime.
Try everything else first...including a retaining enema to let the hard stool absorb moisture, and an mineral oil enema to make the passage slick and easy. Then try a pudding of allbran cereal, applesauce and warm prune juice, just a couple ounces.