And please don't ever go by soap opera's. If we lived in Genoa City, we would pat our patients on the head, look at monitors, lovingly look at doctors (there's only 2 in Genoa City), never turn patients, and we would immediately run and get coffee for Victor Neuman when he walks in. That's it.
Oh yeah, hold a metal chart and tell the visitors, "the doctor will have to discuss that with you", and if they get emotional, we run and get a cold compress. Don't forget to look worried when the big sweeping music plays in the background.