Originally Posted by anonymurse
Nothing creates more slack in my schedule than pulling up a chair with my pts as early as possible in the shift. OTOH, if things are so bad I can't, the negative slack skyrockets.
True. We had this woman on our unit once who was considered a PITA by most of the staff. Another nurse and I found out that if we just spent a couple of minutes at the beginning of the shift talking to her she was a peach for the rest of the shift.
A couple of nurses complained that I had 'spoiled' her, but don't you know she called back after she had been discharged to let us know how she was doing and to thank us.