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high-tech waitress: A lot of what we do involves filling water jugs, taking meal trays, providing comforts such as repositioning, adjusting room temp, changing beds, general conversation (therapeutic communication). Service, service, service.
Stop.... Even though you have to assess, pass meds and answer call lights
Listen.... When your patient talks, when their family talks and when your co-workers cry
Learn ..... Everything you can about the patient, the illness and the cure