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Looking For Information On Telephone Triage



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  #1  
Old Feb 18, 2008, 01:46 PM
Registered User
Join Date: Feb 2008
Question Looking For Information On Telephone Triage

I am wanting to get into telephone triage nursing. To make a long story short, I am disabled physically and will not return to nursing as I knew it or even an office position. However, telephone triag e is something I can do. I am currently doing quality assurance analyst from home. I really want to get back into nursing at some level. I have had a very versatile nursing background, having worked many areas in nursing including pediatrics and emergency room. I have no idea where to start. I have found a great number of companies that hire RN's to do this, but need to find out how to access the Barton Schmitt and Thompson triage guidelines, etc. Basically, I am wanting to know what all I need to read or study to be employable in this field. Any help would be greatly appreciated.

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  #2  
Old Feb 19, 2008, 09:00 PM
Registered User
Join Date: Jan 2003
Re: Looking For Information On Telephone Triage

I didn't read or study anything before getting my employment for telephone triage. I had only OB experience. My interview was done over the phone and I did quite well on the scenarios. Alot is basic nursing knowlege. We are never on our own to give recommendations. Everything has protocols that we follow.

Good luck in your search.

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  #3  
Old Feb 19, 2008, 10:52 PM
Registered User
Join Date: Feb 2008
Re: Looking For Information On Telephone Triage

So Would You Advise Just To Send A Resume And Apply At The Home Based Triage Nursing Companies?

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  #4  
Old Mar 02, 2008, 04:48 AM
Fonenurse's Avatar
Fonenurse (Female)
Pommegranny
Join Date: Jul 2005
Re: Looking For Information On Telephone Triage

Just sending a CV is ok, but I would recommend an accompanying letter explaining what you are after, what skills you have and why you want to work for their company - perhaps do a little research on each company and decide what appeals about that particular one...

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  #5  
Old May 23, 2008, 11:10 AM
Registered User
Join Date: May 2008
Re: Looking For Information On Telephone Triage

If you have the money, order Barton Schmitt book at Amazon. I work in a pediatric office and we have one at every nursing station. Good Luck

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  #6  
Old May 23, 2008, 12:11 PM
Registered User
Join Date: Jan 2003
Re: Looking For Information On Telephone Triage

You would receive training if hired by a company. You really don't need to read or study anything. Most companies rely on your actual nursing experience and critical thinking.

You would be okay to just apply for positions. Hope this helps.

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  #7  
Old Jun 12, 2008, 01:35 PM
Registered User
Join Date: Dec 2007
Re: Looking For Information On Telephone Triage

something else you may want to consider: the ergonomics of a job

for Telephone nursing/triage in my area, it is 8 hours sitting and working on a computer.
I would not recomend this type of work for someone with a back problems if frequent stops and breaks are needed.

just a thought.

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  #8  
Old Jun 16, 2008, 03:23 AM
Registered User
Join Date: May 2008
Re: Looking For Information On Telephone Triage

I would I consider this problem, thanks.

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Looking For Information On Telephone Triage

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