Originally Posted by IloveSnoopy
HI everyone,
I'm back and still on the quest to find a telephone triage position. I stumbled across a position at Optum....they are hiring rn's for their "nurseline"...and the position nearest to me is offering a "work at home" opportunity. I'm just wondering if anyone has worked for them...and if so, did they enjoy it? It truly sounds like my dream job...although....one of their qualifications requires 5 plus years of varied clinical nursing experience. Much to my dismay, I only have roughly four years of experience in Med-Surg. only. Should I wait for another year before trying to apply for this job or do you think I should just drop my application in and see if maybe they would want me anyways???? I've only had one job out of nursing school...which was just handed to me, no interview or anything...because I did my internship there and they liked me...(sorry to brag...I've gotta do that sometimes). I just think even though I've only been a nurse for 4 years...I still have a lot to offer...I am ACLS certified, work on many projects including finding educational materials for patients and updating our discharge instructions. Plus..I work in a small rural hospital...so we don't have a seperate ped's dept.....so I do have a lot of experience with peds which was one of the varied clinical experience suggestions. So...what do you guys think...should I wait it out and try to gain different experience....or should I apply anyways because it's my dream job and I don't want to let it slip away..... The line operates 24/7 and I am a night person...so maybe that would appeal to them too.... The only down fall of the whole thing is that it does require you to work every other weekend.....ohh well..that's nursing for ya. Ok...guys...lead me in the right direction...k? Thanks for all of your knowledgable assistance.
Luv,
Olivia
I currently work for Optum... You may not recognize the company but in actuality it is a division of United Healthcare. I work in the Welcome Home/Impact Unit. I am in Texas. My job is to contact newly discharged patients and assist them with resources and help them to utilize their doctors, medications etc to stay out of the hospital.. Optum has a number of divisions: Inpatient Care Advocates- RN's who keep track of inpatients, assist with discharge planning, transfers to alternative living areas, etc. This area is where I get my list of patients from. Another area is the Predictive Model unit. This unit cold calls individuals who are showing a high dollar expense. They also assist the individual in following dr's orders, checking medications etc. Another area is Case Management: obviously when I find a patient that needs more attention then my job allows, they are referred to CM.
As for Nurseline, it is a unit that takes incoming calls from individuals who have questions about medications, procedures etc or it could be a new Mom who has a sick baby and doesn't know what to do... I have several friends that are in Nurseline. There are a lot of AARP calls. It does require 8-10 hrs of sitting with small breaks and a lunch break. If you can't sit for extended periods of time, it is not for you.
The advantage is you can work from home, but the requirements for connection are very rigid. And you do have to work every other weekend or on some schedules you get either Sat or Sun off each week. The shifts are pre-set... but there is usually one that fits your needs. You are expected to meet time restraints, and that can be difficult if you get someone that can not stay on subject...
As far as applying, what can they say but no.... and you wouldn't be any worse off. Go for it.
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