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Management of the med window



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  #1  
Old Apr 14, 2008, 07:18 AM
Registered User
Join Date: Sep 2003
Management of the med window

I'm looking for ideas on how to better manage our straggling patients that show up whenever they want to for their meds. We do have some patients that are on close obs or wing restriction or have some other impedement that prevents them from getting to the med window during regular administration times, 9A and 9P. These are not the patients I'm referring to. It's the ones who display entitlement or just don't want to get out of bed in the morning or don't want to wait in line at night.

What works for you? Med administration for us has become like waiting tables. We have a lot of borderlines.

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  #2  
Old Apr 14, 2008, 06:00 PM
inthesky (Female)
Registered User
Join Date: Feb 2008
Re: Management of the med window

we have the same issue.. I go to their rooms with their med sheet, a cup of water, and the night meds >_<. the only consequence, i suppose, is that they will get their meds last.. which is meaningful when there are 11 other patients. Med pass goes so quickly those rare nights in which everyone lines up =P

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  #3  
Old Apr 16, 2008, 06:50 AM
Registered User
Join Date: May 2002
Re: Management of the med window

Hi,
We do two rounds. First round call to come for medication. Second round patient's that have not come. I give the patient's the choice of coming in 2 to 10 mins. Most respond to this.

Cheers Loray

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  #4  
Old Apr 17, 2008, 04:41 PM
Registered User
Join Date: Apr 2008
Re: Management of the med window

We have a locked smoking room and the room remains locked until everyone takes their meds. Peer pressure.

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  #5  
Old Apr 17, 2008, 07:01 PM
green12 (Female)
Registered User
Join Date: Mar 2008
Re: Management of the med window

Our nurses all have their own style in the med room, and I have developed mine over time. If it's the am med pass I'll wake up the stragglers with my most annoying cheerful persistant attitude because I think they should be getting out of bed for tx/food/shower or whatever. If it's the hs pass then I will enlist the help of the other staff, especially census person, to steer patients to the med window which helps. If the patient has gone to bed I deliver- I want them to fall right back to sleep for the rest of the night! The stragglers used to get on my nerves but I have made peace with it. If you haven't noticed, nursing is like waiting tables, and I've made peace with that as well (it helps that I actually liked my waitressing career).

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  #6  
Old Apr 17, 2008, 07:24 PM
RN007 (Female)
Registered User
Join Date: Jun 2005
Re: Management of the med window

Originally Posted by green12 View Post
If you haven't noticed, nursing is like waiting tables, and I've made peace with that as well (it helps that I actually liked my waitressing career).


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  #7  
Old Apr 22, 2008, 10:35 AM
Registered User
Join Date: Aug 2007
Re: Management of the med window

Tell them it's their responsibility to come get their pills. they are adults right? tell them "no show...no pills..no excuses." I bet they'll show up after the first time they miss their drugs.

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  #8  
Old Apr 28, 2008, 01:31 AM
RN2begin (Female)
Registered User
Join Date: Aug 2007
Re: Management of the med window

Originally Posted by RN.38SPCL View Post
Tell them it's their responsibility to come get their pills. they are adults right? tell them "no show...no pills..no excuses." I bet they'll show up after the first time they miss their drugs.
I doubt it as most don't want to take their meds in the first place. They would most likely take me up on that offer...

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  #9  
Old May 03, 2008, 01:25 PM
Registered User
Join Date: Sep 2003
Re: Management of the med window

Originally Posted by RN.38SPCL View Post
Tell them it's their responsibility to come get their pills. they are adults right? tell them "no show...no pills..no excuses." I bet they'll show up after the first time they miss their drugs.
Tried that one. The result is no meds = sicker patients and angry docs and nurse manager. I like the rationale in the abstract though.

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  #10  
Old May 12, 2008, 10:05 PM
aloevera (Female)
Registered User
Join Date: Nov 2007
Re: Management of the med window

our techs wake everyone up...they go to breakfast then when they come back they have to pass the med window.....that pretty much takes care of am meds. then same for noon.....after lunch, same for dinner, after dinner.....works out really well......a few sometimes on their first day may not get up but when they do, they generally come looking for their meds...
I have never worked the 9P pass so don't know how the night shift does, but days goes pretty smooth..never have to go hunting them down...

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