I have not been on line in awhile and just saw your post. I see that you wrote this a few weeks ago. I imagine you are more comfortable inyour role now.
I work Internal Med so my office environment is different. Yet people are people , doctors are doctors, nurses are still nurses etc. We are all striving to take good care of the patients and help them maintain or obtain a better health standard.
I do want to share an online site that has been most helpful
http://medoffice.medscape.com/home/network/mom/mom.html
This a diverse site with much to say clinically as well as geat info from a managerial standpoint
As a side note I have to admit I keep saying to myself "where are the textboks or written materials to guide us in the office environment?" If you find any let me know!!
The web is helpful!! Association of Office nurseses is another good reference group.
It is late and I tomorrow is my twelve hour office day so I will have to catch you again sooon!!
Good luck!!
Keep in touch!
Joy and Smiles to you**DARLA