Hi Morgan,
Wow, quite a busy clinic! I am interested to know how, in the
time frame you describe above, the Doctor handles
one or more emergency situations.
If a scheduled client presents psychotic, that "lets see them
every 15 minutes" plan is history. If your office does not have
a plan you need one fast. Patients can go off their medication,
or present with a major life change that now they are feeling
unsafe. It was not unusual in our practice to have more than
one crisis situation in a scheduled day.
Perhaps a staff meeting to evaluate if your practice has grown
enough to add a secretary to answer phone etc, or another
nurse if funds available........
I worked on 2 crisis intervention teams in 2 different busy cities.
If you would still like suggestions for time mgmt, please feel free to pm me.