What style were you trying on? Were they the Professional?? I cannot wear that style, due to high arches. The shoe just doesn't stretch the right way for someone with high arches, and was digging into the top of my foot. I wear the Pita style. They have a little velcro closure on the side to adjust the instep, and they are the best thing's I've ever worn to work!
Where were you trying these on? Wasn't anyone there able to help you decide what size was the best for you? I actually just bought a pair of Marcelle's for everyday wear at the Walking Company. The girl that sold them to me told me they are certified Dansko's fitters. Maybe try going to one of those stores. She also told me that the little dots on the inside of the shoes are where your foot should be sitting. So the dots in the back, your foot should just be on the inside of them. Good luck finding a pair of Dansko's. I love mine, and hope you'll love yours!
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