[bbedit]

I posted the other day about some problems I had with Jasco. I can't find that post. I called Jasco again today because my order is STILL not here. I am so mad because now I have to go buy more scrubs so that I don't have to keep wearing a mix of the 2 tops and 3 pants that I have. I would have driven up to Vernon Hills MYSELF to pick up this order.

Beware if you purchase from Jasco. I purposefully bought more than $90 so I could qualify for the free shipping and they took advantage of me because that "free shipping" has taken 9 days so far (counting Mon-Sat).

I called the other day and the cust. svc. rep. who answered the phone got an attitude with me. I had to plead w/her to be transferred to her manager. The Mgr. told me some line about processing time that's not included in the shipping time. How come the shipping time is quoted as 3-5 days? -- Because they don't add in the processing time! How was I to know they tack on 1-3 days for processing if I didn't ask?

Plus, the free shipping means US Postal Service and that means it'll take more time. (Way to go, Jasco, sacrificing happy customers because they don't want to pay higher shipping rates on customers who purchase enough to qualify for free shipping.)

My order was placed: 2/21/07
My order shipped from Vernon Hills, IL (I live on the north side of Chicago): 2/28
My order was "mailed" at the USPS (picked up by the USPS): 3/3
Arrival: ????

It's really too bad that I have had this poor experience with them. Don't they realize I'll tell the new RNs I work with -- not to mention the ppl on allnurses.com -- that this has happened to me? I just wish I had found this post earlier because I didn't know all these other people had had such terrible experiences with Jasco.

**No offense to the USPS. I am happy with their service.

[BillieRN]

I order quite a few of my scrubs from all heart also. Always prompt delivery.

[heysmalls]

Hi. I have ordered several things from Jasco and I have not had any problems with them. I don't know what the problem was, but I hope you get your things soon.