
Any chance this person is in pain? I'm assuming you tried pain medication. Is he confused? What was his/her routine before admission to your facility? What hobbies did he/she have? What about soft music, or TV or maybe, if your facility is willing and able, a pet (canary in cage, for example.) Was the person like this when admitted, and is this why the family couldn't take care anymore? If so, what worked at home?
Could this person be on any meds making him restless?
Your administrator was out of line telling the day nurse that's her job and washing her hands of the situation. Safety is everyone's job. Part of administration's job is trying to make the nurses' job doable.
I sympathize. I work night shift. Most nights it's me, two excellent but overworked CNA's and 45 residents--many confused, in pain, with psych history. We are connected to an acute care hospital so unless they are ill enough for the ICU, we quite often keep them and treat them right there. It's more a geriatric med surg than anything else.
If this person actually LIKES being on the floor is there any harm in that if he is well protected? Be sure it's care planned. Good luck.