Originally Posted by ClassQ1
Hi guys,
I have been reading the several posts about doctors yelling at the nurses. I am wondering:
1. As a male nurse, is it any different?
2. Have you ever had to deal with yelling physicians? If yes, what did you do? How did you deal with it? I read several posts stating from mouthing off to cry in the bathroom (mostly women on how they react).
3. It is my second career moving from a corporate environment with lots of politics. We cannot tolerate such things. A person can be written up for such behaviors. However, me going into nursing, I carry the same habits. I cannot put up with such behaviors. I am just wondering how to prepare myself. It is something common and have to learn to deal with it or there are ways to handle it without feeling embarrassed such as involving HR,etc...? The politically correct way that I know is to let the physician know that he doesnt realize that he is yelling and to go to a more private place to discuss it and if he doesnt listen, just walk away from him (ignore him).
Please enlighten me with your experiences and advises....
you are right about the politically correct way of dealing with it. never degenerate down into an arguement or raise you voice in return, even if you're right you'll end up looking bad...and you'll give the offending doctor a legitimate complaint back against you.
here's an example: several years ago we had flown a victim from a car wreck into the trauma center (reported unresponsive, GCS4), the neurosurgical team had been activated per protocol. To make a long story short, when we landed and I took a look at the guy, he didn't seem that bad off: awake but nonverbal, seemed a little confused but could hold up appropriate # of fingers, no obvious injury, stable vitals, VERY minimal damage to the car. to me it seemed he had a seizure and drove off the road. when we landed at the hospital the neurosurgeon started screaming and yelling at me for not having his patient intubated. This was in the trauma bay in front of 20 people. I told him I felt the guy was postictal. the doc referred to me as the "idiot transport tech" and started yelling for paralytics because I couldn't recognize an "obvious closed head injury".
I went back to the helicopter to get some paperwork and when I returned to the bay....the surgeon was removing his gloves while the patient was off the backboard, giving his demographics to the registration clerk, after informing the doc that he had epilepsy and had a prodromal eipsode before steering his car off the road.
It was deadpan silence when I looked at the surgeon and said "Thank God for all your training cause we would've just taken him to the OR before he could even give us his name."
The doc said "you were right", he walked out and I got an ovation from all the other RNs in the room.

After that, he and I got along fine. The point is sometimes doctors just enjoy belittling nurses and when you can respectfully "put them back in their place" you rarely ever have a problem with them again. Also, sometimes it seems they try to just see how far they can go before crossing a line. If you can inject some humor into your point and don't let it outwardly bother you, you'll usually come out glad you did.
The following member says Thank You: