[Jennerizer]

I worked at this hospital a couple of years ago and quit after 6 weeks because of how disorganized and incompetent they are. Every single shift I felt like my license was at stake because of poor staffing ratios and/or staff not working well together. There were quite a few different times I tried to inform the charge nurse of a patient becoming increasingly unstable and she wouldn't even want to walk into the patient's room to check things out, much less want to know what was going on. I've never seen anything like it. And they have this rule that you cannot call a doctor after 11 pm without permission from the charge nurse. Kinda hard to get permission when the charge nurse doesn't even want to know what's going on. A few times I went above her and talked to the nursing supervisor on duty, but after seeing that happen multiple times - I resigned.

I did not work in the OB unit, but it doesn't surprise me that someone was able to kidnap a newborn so easily from this hospital. Hopefully they will be taking better measures at preventing this from ever happening again. They are very lucky the police were able to capture the suspect and the baby was returned unharmed very quickly.

I'll give them credit for having a great cardiac unit though. It's obviously where all the money/funding goes towards because that is the main focus of this hospital.

Too bad the rest of the hospital cannot operate half as well as that unit does.

[Franemtnurse]

Originally Posted by bollweevil

I wonder why the person who dialed 911 didn't get to talk directly with the operator originally. Or maybe the staff were so busy trying to do all that they had to do about the abduction plus all of their other normal work that the original caller just figured it would be enough to dial 911 and then the 911 operator would (and she did) send police.

It was pretty disorganized, I must agree.

And the reason someone might call and hang up is because 911 doesn't usually have the good sense to immediately tell the caller that she has already dispatched police, firefighters, ambulance, whatever type of help. Usually, they start asking you a thousand questions, keeping you from tending the sick or injured party, and getting no assurance that help has indeed been dispatched. It's pretty frustrating from the caller's side and I guess it can also be bad for the 911 operators. Uggh!

What did we do before we had 911? I guess we just pressed "0" and got connected to fire, police, or ambulance, which came not from the fire station but from the privately owned ambulance company.

No, we dialed o, and then told the operator who to call, and why.