Orbit "cracked" prehospital. Attacker (patient) was prosecuted!
Had the h*** wrestled/kicked/bitten/scratched out of me MANY times in the "safe" ED. No problems and yep, that "magical thinking" from admin always means the customers is RIGHT! Right.
I'm sure the Tazer thing was meant to be funny, but it would be a BAD idea. Could you imagine the annual training requirements? Joint Commission issues and finally just who gets one?

No, the BAD idea really comes from having to observe the "attackers (now victims)" as mandated by the "use policy".

I vote for JAIL!!!!!! PRONTO!!!!!!
I don't have any clear answers. Even an armed LEO had his weapon taken from him at a Blacksburg VA hospital, shooting and killing 2. So now, even the armed professional officer can become a victim of ED violence. Also, all these hospitals that "contract" with "private" security firms better check that practice too - these folks aren't even armed and many are too OLD to run for help. Sorry, but true.
I strip (provide hospital policy clothing) and "search" all psych patients, their belongings are inventoried and locked up with 2 witnesses. It is actually the "others" that make me nervous. Even families make me cautious.
PRACTICE SAFE!
What do you do??