[BookwormRN]

Depending on the question, we refer them to the clinic's phone number---the answering service will forward their call to the on-call doc. If it is emergent, we refer them to the ED.

[gonzo1]

No advice ever, except to come to the ER

[Batman24]

Originally Posted by gonzo1

No advice ever, except to come to the ER

Same here. Not a shred of advice.

[Kinky Slinky RN]

OF COURSE I GIVE ADVICE OVER THE PHONE!!!!!!!!

If someone calls looking for advice.... I give it!! Freely!!!

I say, "We can't give any advice out over the phone but if you're concerned enough to call, then you better get it checked out."