Originally Posted by emsboss
Is anyone using Medi-Tech's E.D. module? If so, What do you think? My facility is considering the possibility. I also posted this in the general forum, sorry if any problems. Mods, feel free to correct me if I screwed up.
Our facility uses the full Meditech modules. I have also worked at hospitals with Cerner. We use the EDM module although our ED staff is not using the nursing and physician documentation features (we are planning to begin that transition next year) however registration and patient tracking are very intuitive. The thing to remember is that no healthcare enterprise software will "work" for you out of the box. It needs to be customized by your IT staff to mirror your workflow. Your ED staff needs to work closely with the IT person doing the build in order to make it work for you. Meditech's EDM utilizes "trackers", and staus events - these should be built to mirror how a patient progresses thru the ED and they have status events that should serve as "alerts". The key to staff use and acceptance is the customization and the build. Every app (Cerner, Eclipsys, etc..) require this customization. What I have discoveref in most facilities is that the reason staff "hate" a product has less to do with the product and more to do with a lack of user involvement in the "build" process and a lack of available IT support by the facility.
Consider a phased implementation- start the staff with the trackers, reception, status events etc.. initially. Let them get used to using the system and then later begin nursing/physician documentation. A phased approach is easier for the staff and will help make the project more succesfull. Depending on the size of your organization - allow 6mos for the initial build, pilot about 2mos, go live for at least 6mos without documentation and then begin the build for documentation.