[shootemrn]

Well to be honest folks I did kiss one ass the other day. Not a demanding patient. He was just some old guy who pretty much donated the ED. I found this out when I was talking to this very nice man and he said to me "how do you like this building?" I responded its kinda old and needs an update. He said "gheesh keep it under your hat your ceo will be asking me for another 5 million." I got a good chuckle when I realized who he was and what he has done.

[mopsi]

This is a topic thats been coming up with my co workers here in Ohio...LTC..The patients who are A/O are very demanding..Treat nurses like servants they never had..The families are also becoming increasingly rude and nasty..Management continues to support this .....Will be quick to find fault with the nurses and give NO support to staff,,,The assisited living / Ritz Carltons are giving the run of the mill facilities a run for their money so its Customer Service to the max..Nursing has taken a back seat to IMAGE..I am ready to start wearing my hat again just to remind folks I'm a nurse..not a waitress, not a mighty maid, or chamber maid....Well that sure dates me..LOL..So people...What do we do to start marketing ourselves as professional skilled assets???Both to management and the public!

[MPHkatie]

I don't mind requests, or even frequent requests, but the demands or the desire to completely dictate treatment... I think Brownms46 is right, it's not just in the ED, people are getting ruder all over ther place. I wonder why??

[teeituptom]

Howdy Yall
from deep in the heart of texas

I think the stress of current times, is showing itself in all areas of life in general. Rudeness is increaseing in all aspects of life in general. And is showing up all over the place. I held the door to a store open for a man and his wife not long ago, and I was told To F++k Off. I just shake my head and go play more golf.

keep it in the short grass yalll

teeituptom

[RN-PA]

Re: Increasing rudeness. Anyone remember how decent and kind most people became in the weeks right after the 9/11 tragedy? People headed back to churches in droves, there seemed to be less aggression with drivers, more politeness in stores with clerks and other shoppers, less partisan politics, to name a few, and people seemed to be living at a different pace, more slowly and deliberately-- I'm not sure how to describe it. It didn't take long to get back to the same old same old, did it?

[sandstormsdust]

teeituptom is right... it is a shocker that keeps me shaking my head also.... I'm still a young one... and if I did half the stuff that people twice my age do... I would be so ashamed of myself i would crawl under a log and stay there forever...

I am always polite to everyone... even on my bad days, albait... they never notice.. they ask receive and then ignore... I see so many people being rude and ignorant in the general public... it is horrible.. and often wonder where the world is coming to.... Often times I pray for u poor souls how have to deal with them in your jobs.....

[MPHkatie]

Oh My goodness, today I just lost it. I was taking care of a (not sick) lady who vomited one time and headed off with her teenaged children to the ED. Her daughter told me, "I asked this lady for ice chips a long time ago and I can't believe she didn't bring them, what is wrong with her?" I looked at ther and very nicely said, well, dear, I think that lady is taking care of the actual patients." I did go get her the ice, and she pretty much was respectful and had no further requests for several hours. Probably overstepped my boundaries, however.....

[teeituptom]

Howdy Yall
From deep in the heart of texas.

There are certain times and patients that make us want to overstep our boundaries, just remember In the long run how you play the game is what counts. Then go to the driving range and get rid of your frustrations thataway,,,,,,much safer

[canoehead]

Katie- good reply

Tom- hope you let the door go in their faces

In our ER they get some crackers and juice unless they have been there long enought to actually need a meal. And nothing while they are still waiting unless they are under 10yo- wouldn't want to feed anyone who might need to be NPO donchaknow. And there is a water fountain, along with lots of nurses that can give very good directions to the cafeteria if they are really that hungry.

I think if you let people treat you like maids then they will, but most of the problem comes from admin that perpetuate the myth of nurses as servants rather than professionals.

[l.rae]

long story short...a pt told me should give back my nursing license the other nite cause l didn't know an answer to a question, {what does RSD stand for?}....l said...''after 22 yrs l am considering it..waitresses get better tips.''..l guess l still have this thing for tips....LOL.....LR