My hospital has implememted SBAR for a while now. All staff are expected to use it, including physicians. IT began with MD complaints of inadequately prepared nurses calling doc without all the needed assessment info at hand. At 3AM the last thing a doc wants to hear is "wait a sec and I'll get the chart" or " Jenny, run and get that pt's BP really fast, the docs on the phone". Our mamager has left it up the the nurse to use the official SBAR tool (no one does) but we do speak in SBAR anyway.
S-situation: what is the problem you are calling about
B-background: Pt hx of present illness, allergies if pertinent, current meds
A-assessment: trends in VS current assessment findings
R-Recommendations: what is it you want. This can be tricky with
some docs, so I say...I was think about ****, what do you think?
This shows you are using critical thinking and have a plan in mind. It also builds confidence in the healthcare team.
Our docs
expect the ICU nurses to think it through, act if it is emergent, then call and tell what you did and seek other orders. We have a very high level of autonomy, and I believe SBAR is helping docs to trust nurses (esp the newer ones) more.
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