When I sat the first time I failed...I got my results on the phone and just got told I failed...
When I got home (I am from the UK) I got a BIG envelope telling me I failed (not that I needed it rubbing in!!) and a break down of areas. The letter said that I passed in so many areas, close to passing in a couple of areas and didnt pass in the others. It broke it down to Management, Infection control, basic care etc etc.
However when I resat the exam in Feb I rang and I got told I passed
When I got home I had a small envelope with just a letter saying Congratulations I passed...LOL
No break down at all...
When I rang for the results both times - I tried ringing first thing in the morning when I got up but both times the results werent in until about 10am -which is about the time I came out of the exam...so be aware of this too when you come to ring..for example if you dont come out of the exam until 1pm..dont bother ringing until after 1pm 2 days after..all you will get otherwise is the results are not in, try in 72 hours - very heart stopping to hear that!!!
Hope that helps!