I think there are several points about starting an agency business that have not been explored on this thread as much as perhaps it should be. Namely, competition. I have also wanted to start an agency and think that in most areas there is a need. The nursing shortage has made agencies a popular alternative for staffing. However, even agencies are feeling the crunch with the shortage.
When I was doing my due-diligence and market analysis for my business, I realized I had a number of HCA hospitals in my market region. They have cornered the market in relationship to agencies. For cities and towns that have several HCA facilities in their backyard, you would have to negotiate with their staffing company (
All About Staffing) in order to even get some small percentage of market share. They cost cap what they pay agencies that they sub-contract with. And, if you don't sub-contract with them for business, and you have several HCA hospitals in your area, this could spell poor revenue and poor utilization of your business. My one friend was charging $47.00 per hour for an RN and was staffing several HCA hospitals in our area (there were actually 4 of these HCA hospitals within a 20 minute drive of each other). HCA made this policy decision that they would NOT use "outside" agencies for their hospitals and if the agency wanted the business, they would sign with
All About Staffing. My friend had to do this and her RN rate went from $47.00 per hour (remember ... this is billable) to $30.00 per hour billable. This impacted the rates she was able to pay her nurses (went from $35.00 per hour to $22.00 per hour). Naturally, she ended up losing some of her RNs. She finally decided to bite the bullett and reduce her overall business revenue and end her contracts with All About Staffing.
If, however, you have reviewed your competition and feel that you could develop decent market share, then starting a nursing agency is a great business to have. I have several friends that have been successful in other demographics with nursing agencies. Some of them have even branched off to home health and I have one friend that even wrote and was awarded a CON for a Medicare home care agency. Of course, I have no interest in a Medicare Home Health company, but the sky is really endless with this type of business if you do your homework, develop a reasonable and logical business plan and grow your business slowly.
I commend all those who want to start a business like this and hope that those of you who are starting and are successful, will come back to this thread and let us all know how you are doing with it.
Nursing News