What do your ER volunteers do?

I can understand where you're coming from. All Clinical Care Extenders (CCEs) are age 18 and over. Most of us are college students or older adults who are getting their feelers out to see if the health profession is for them. For our younger volunteers in high school, they are certain restrictions in that they are not allowed to take vitals or see genitalia. All CCEs are trained for three days in basic anatomy/physiology and how to help hospital staff properly by medical/nursing students and administrators. The program sounds kind out of there for some, but that's what makes it so different. To each his own.

I'm a PCA (soon to be RN!) in a midwestern pediatric medical center's ER. We do have volunteers and we love them!

Ours range from high school age kids to a spunky senior citizen who's there about 20 hours a week!

Our volunteers do not do any direct patient care (vitals, transport/escort patients, etc.)

Our volunteers:
-Clean rooms
-Put together paperwork packages
-Sit with kids whose parents can't be there/aren't there yet (eg: sibling is in the trauma room or pt was brought in alone by ambulance)
-Clean/organize toys
-Take around an activity cart filled with coloring stuff, books, magazines
-Help get popsicles/snacks for kids (with RN approval), we don't do trays except for diabetic kids

Hi,

I am so glad to see this thread because I AM a volunteer in the ER at a major hospital in Florida. I must say that I have been treated well at times AND treated like CRAP! More on that in just a moment...first a quick explanation as to WHY I am a volunteer.

I was an engineer before I became a full-time stay at home mother. I raised my children to school age (BTW the HARDEST job I have EVER had) and then decided that I wanted to go back to work, but not in the Engineering field. I absolutely LOVE people and have always been intrigued by medicine so I chose NURSING! I am currently finishing up my pre-reqs and will apply to nursing school in December.

There is a shortage of EXPERIENCED nurses right now...NOT freshly graduated inexperienced ones. It made sense to start as a volunteer, and as I await acceptance to nursing school, I intend to challenge the PCT test so that I can work as a part-time PCT while in school.

In the meantime, I work one 4 hour shift per week as a volunteer. There are some nurses/doctors that I immediately knew had an appreciation for volunteers. There are others that pretend that I don't even exist!! I mean...literally LOOK THROUGH ME if I am in their field of vision or NOT ANSWER when I speak to them! I find it pathetic... On my second shift EVER , one of these nurses tried to blame something on me and referred to me only as "the volunteer" repeatedly, right in front of my face. I defended myself (respectfully) and tried to just blow it off.

I am an intelligent (3.8 GPA), educated, hard-working, compassionate, genuinely good person! How dare you treat me like an idiotic lump of crap? I am here to LEARN, and to work my butt off which actually happens to make YOUR job easier! I care about every person that comes through the door, when there is NOTHING (monetarily) "in it" for me! If I had the chance I would tell these people all of this AND give them one last piece of advice: "Beware...the toes you step on today MAY be connected to the REAR you might have to kiss tomorrow!"

Please...treat your volunteers well and don't work on assumptions that they are idiots. After all, one of us MAY end up being your boss some day!

No.
Everyone around here is poor, if they have the "umph" to work, they want to get paid.
N/A

make beds, run errands (pick up meal trays, supplies), take pt's out in wheelchairs, stock linen and blanket warmer

At the hospital I volunteer at (in the ER), we take family members back to see the patients (after checking with the nurses, first), run errands, stock supplies, hunt down wheel chairs, lead SOME patients back to the Pediatric area of the ER, etc.

Clean rooms, stock, take discharges out in wheelchairs....