Studer-Style in the ER...?

[mwboswell]

Just looking for people's opinion on implementing the Studer philosophy/plan in their ED.

If you have worked in an ED where the Studer plan was implemented, please let us know how it went.

Specifically I would like to know

1)How the patient benefitted

2)How the staff benefitted

I don't want to open up a lambasting/flaming session on how your managment forced something on you - I just want to know, when you started it (In the Emergency Department), how did it go?

Thanks!

[twinmommy+2, ADN, BSN, MSN]

Can I ask...what is Studer Style

[Blee O'Myacin, BSN, RN]

Is it more than hourly rounding? Just from what I was able to google, that seemed to be the cornerstone of this Style. I couldn't tell if if it was from a nurse theorist, or if it was from a PG-esque company though.

We do hourly rounding in our ED, but don't have a fancy name for it. (Not yet, anyway.)

[canoehead, BSN, RN]

We have not used it in my ER but when management talks about it I start wondering how long I will last. Hourly rounding- no problem, asking 5 questions every hour to 5 different patients, will cut my nursing time by half.

[traumaRUs, MSN, APRN]

Quint Studer is the guru of customer service for ED's. We used his style in the level one trauma center where I worked. Don't think anyone benefitted.