Re: ER Pet Peeves
1. visitors that stop me in the hallway, with my arms full of supplies and obviously rushing and ask for a cup of hot tea (for themself, not the pt.)
2. the second visitor that observes above, and asks for something just as foolish.
3. the patient who asks ME for a narcotic rx at d/c..........like I can actually do that. or swoons in triage "something for the pain! gotta have something for the pain!"..........no can do! unable! not possible! give me a minute here please!
4. the patient in for abd pain/vomiting who is awaiting CT and asks for something to eat. I'm starving! jeez..........
5. mom who comes in with multiple kids who all need to be seen, and only one out of the five is actually ill. the others just pull every thing out of the drawers and run all over the place. mom doesn't seem to care.
6. doctors who can't clean up after themselves.
7. verbally abusive patients. who don't have a job. because they are "disabled". who don't seem to have any disability at all, except perhaps their drug addiction/alcoholism.
8. state insurance patients who are asked to pay their copay and tell us they have no money. The copay in my state is $1...........no lie........$1. and of course, they have their cellphone, their manicured nails, their cigs, etc...........
9. my new manager asking me "why is this person in the waiting room for 28 minutes without being triaged yet?" I try to explain that I have just taken time out to discharge 2 patients for the nurses that are slammed, I then cleaned the beds, and placed 2 new patients in them, that I have triaged. I have not had a break, i have not had lunch. I came in at 0700, it is 1500. Her response? "do you know what the national standard is for triage?" I look at her and say, yes, 5 minutes from arrival to triage. what a crock of sh**. she then informs me that triaging a patient should take no longer than 5 minutes. what the ?............ how am I supposed to triage everyone in less than 5 minutes if 1o people come in at once? ???????????????
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