I'm a brand new CNA with a bit of similar job experience working with people who have developmental disabilities. It was my first day week of training as a overnight CNA at a nursing home. The first week is where I work with a CNA mentor training on a single group of residents. Usually we have four sets of rounds and in between rounds we answer call lights. My CNA mentor went on break during this time and I stayed back in the unit lobby. A call light went off and after a bit another CNA who hasn't been too nice to me rudely says "can you answer that" despite her and the other CNA having way more experience. I went to see what room it was and since I wasn't trained on the group I told her I wasn't trained on the group. She then responds "you can still answer it to see what they want". I then went down to answer it only to come back so they could help the resident use the bathroom. Since day one of training I have been told I'm only training on one group and I'm sure for resident safety. I also am supposed to have supervision as much as possible. Am I the only one who thinks I shouldn't have had to answer the call light? The other CNAs have been CNAs for at least two years or more compared to myself who is new. There's an evaluation sheet and I kind of feel like I should report the incident. It just seemed like I was meant to be belittled.
Where is your charge nurse in all of this? The charge nurse is the one who should be giving you your assignment and general instructions and the person that you direct your questions to when you can't get an answer from the orienting CNA or that CNA is unavailable.
I'm saying this as an RN whose been there. Regardless of whether it was your group or not, if you weren't in the middle of something at the time, by all means, answer the light. Find out what is needed, then get help. Take every learning opportunity you can get.
As far as rude coworkers, ughhh. Especially if it affects patient care, report it to your nurse. If retaliation occurs, for example them not helping when you need assistance with a patient, report that as being negligent to patient care.