Re: What to look for in a case management position? Originally Posted by cmarie81
I have been working in med-surg for almost 3 years, and just received an interesting call for the company that I worked for while in nursing school. They wanted to see if I would be interesting in coming back as an RN case mmanager. I have only worked in the hospital setting as a nurse, and am starting to wonder if I should venture into another area of nursing so that I don't burn out. Anyway, I am going to talk to their director on Monday. This is a non-profit organization that serves people with DD and long-term psych needs. I worked there as a caregiver for about 3 years and am somewhat familiar with the population. The pay will be a huge cut from where I am now, but the schedule would be much better for myself and my 14-month-old. What should I look for to indicate a good starting case management position? I'm new at this and would not want to give up a stable job for something that there might be red flags on. Thanks in advance for any advice.

It is good to be multi diverse in the course of our nursing career. Case manager is very multi tasking and in most facility , a thankless job. You need a place of which the system or process is in place, if not, ask them if you can help and modify to make it working and more efficient so you can work it smart and not necesarily hard.
#1 concern is beware of micromanaging by your supervisor, specially in case managing, this is like water and oil and will never mix together. A supportive supervisor goes a long way and can get more cooperation from the staff. #2 Are the equipment in place ? Ex. you need to fax info to an insurance company or some info to SNF for transfer,is the fax machine fixed and able and not in another floor?
#3 Do you have the full lists of referrals within your facility and the community referrals.
#4 Lastly, have a good working mentor at least until you are confident .
I am one of those that believe that anything can be done if properly taught , provided the correct tools to work with, such as a fax and and a cell phone . Some nurses will do their "eat their young" thing on you, but there are still those that gladly helps their co nurses, so ignore the

and do your best to do the job to your fullest capacity.
Hope I helped.
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