Nurses Helping Nurses
allnurses Network: Central | Jobs | Books | Newsletter
allnurses: A Nursing Community for Nurses
Home General News Blogs Articles Students Region Specialty Degrees F.A.Q.
Case Management Nursing /

Nurse CM Reality Check



Did You Know?
allnurses is the largest community for nurses on the web. We now have over 388,118 members! Join today to network with other nurses, laugh, share, and much more.

Jun 06, 2009 10:13 PM

Nurse CM Reality Check


Hello all,

I've been about 6 months at my job in an outpatient clinic as a nurse case manager and it seems a much different role than that of the hospital cm.

First, I work as part of a clinical team of several MDs and mid-level providers, and all total the patient panel I serve as sole primary Nurse totals over 1800.

I am starting to feel spread too thin- and with so much to do for so many people, its simply impossible to meet all my patient's needs and expectations for follow up calls and care coordination.

Could anyone with a similar position or experience compare notes with me? Is this situation standard? Also, are there any standards of care regarding patient panel size for outpatient CM's? I cannot find any.

Thanks!
-Spread like bean dip in Beantown....


Share

Search Tags
None
Top

 
Advertisement
Sponsored Links
 
Reply
4 Comments
No. 1
Old Jun 08, 2009, 08:19 PM

Default Re: Nurse CM Reality Check
Well.... I don't have your job, but I do case management. I can't imagine trying to case manage 1800 souls. You don't say if this is disease specific or what, but MAN, that sounds like a daunting proposition. A little more info may be helpful to someone trying to help you. Do you have to set up services, follow-ups, or what???
Top
 
No. 2
from Raisin08
Old Jun 08, 2009, 09:20 PM

Default Re: Nurse CM Reality Check
Hello, Thanks for responding CM1947.
My Providers are mostly Infectious Disease specialists/PCPs and a large proportion of my patients have HIV/AIDS.
So I do a lot of phone triage for folks, often with compromised immunity and coordinate follow-up, routine appointments, medication refills, referrals, paperwork for assistance and services, etc.
Recently we lost a Nurse CM and a decision was made not find a replacement for the position, however new Providers are joining our clinic and the morale among the nurse staff is very low.
In addition I have been an RN less than a year and have never worked in an out-patient office. I cant find any information about what the norm is in this part of the industry so it is difficult to gauge how it compares to the workload of other clinics.

-Raisin
Top
 
No. 3
Old Jun 09, 2009, 10:01 PM

Default Re: Nurse CM Reality Check
Again... I think 1800 people is too many for one person to effectively manage... especially high risk, problem prone folks that you describe... IMO, but as I said, I don't manage this kind of case load... I cry when I get to 30 people in the acute setting, But, we are setting up rehab, home health etc. A different perspective.
Top
 
No. 4
from dria
Old Jun 14, 2009, 10:57 AM

Default Re: Nurse CM Reality Check
That sounds like a heck of a lot. It's comparing apples to oranges, but I work telephonic, and start to get a little nervous when my load exceeds 100.
I guess it all boils down to the level of need for those 1800, and exactly what you are doing for them. The key that I see is that you are starting to feel overwhelmed.
Top
 
Reply




Thread Tools


Who's Online
352 members
2,790 guests
3,142

6

California Imposes Stricter Rules Regarding Drug Abuse In...

18

Are older nurses being forced out of the profession?

2

An outlook in California?

8

Australian surgeons successfully separate conjoined twins

41

Disruptive behavior by doctors, nurses persists a year...

31

Woman sues after police tackle her in ER during premature...

5

Beyond The Last Lecture -For Randy & Jai Pausch nurses...

18

WHO: Give at-risk groups anti-flu drugs early

21

Nursing, medical schools should work together, experts say

6

Army nurse honored after 100th birthday



1

Society Needs Care Too

11

Why am I doing this, anyway?

2

Nurse Heal Thyself

9

My Papa, why I am the nurse I am today.

17

I made it through

11

An angel's gaze

14

A Sister Never Forgets

16

Ruby's Marbles

37

What Do Operating Room Nurses Do?

14

My Little Old Jedi

20

I love this job......

23

"I hear voices"

19

Preventing FRUTI (Foley Related Urinary Tract Infection) in...

24

Error and Attitude

10

It's Just a Shower





Currently Reading This Page: 1 (0 members & 1 guests)

Interested in the hottest topics of the week? Subscribe to the Nurse-zine Newsletter.
Enter email address: