HMO/MCO Case Managers: What is your case load?

  1. My boss is trying to benchmark our case load (I don't think she thinks we are working hard enough.)
  2. 1 Comments

  3. by   JerseyLilly
    check out cmsa's website. click on "toolkit", on the left side margin, down 5 click on article:

    caseload concept paper & matrix

    hope this will help framework the rationale that is used in forming a caseload.